Area Training Manager
Area Training Manager
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Job Description
Qualifications:
- High School diploma or equivalent. College degree preferred
- 5 years of Driver training experience preferred; 3 years as a Trainer in school bus transportation industry desired
- Supervisory experience required; specifically experience supervising/training a driver workforce preferred
- Must complete state certification program or Durhams Training Academy for school bus driver instructor. Equivalent work experience as a Trainer can be substituted as appropriate.
- License or Certification: SBDI certification required; Commercial Drivers License with Passenger and School Bus Endorsements required minimum 2 years;
- Computer literacy skills including strong working knowledge of MS Office Software (Word Excel Outlook PowerPoint etc.) and other business applications
- Strong leadership skills and interpersonal skills
- Strong organizational and group presentation skills
- Well-developed multi-tasking and time management skills
- Ability to provide direction coaching and mentoring to employees while creating an environment that encourages and values input and feedback
- Ability to respond to unanticipated events to ensure excellence in customer service.
- Ability to Investigate claims and incidents of questionable conduct accidents etc.
We offer medical dental vision basic life insurance coverage holiday pay and PTO accrual. Additionally employees are able to enroll in a retirement savings plan. The pay rate range along with most all of the other terms and conditions of employment vary between different sites geographical markets customer/ contractual terms and positions.
At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion sex pregnancy (including childbirth lactation and related medical conditions) national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information (including characteristics and testing) military and veteran status and any other characteristic protected by applicable law.
National Express LLCs independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer
The pay rate range along with most all of the other terms and conditions of employment vary between different sites geographical markets customer/ contractual terms and positions.
National Express companies share a strong commitment to provide the highest level of transportation safety quality transportation outstanding customer service and positive employee relations. Our corporate headquarters located in Lisle Illinois houses the administrative and corporate support functions for the organization. Our 170 local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at .
Job Summary:
The Area Training Manager is responsible for overseeing training operations across multiple sites leading a team of Regional Training Managers. This position is the regional expert and will coordinate with field management to improve training processes and provides leadership and direction for our Driver-in-Training program. This role focuses on managing and implementing training strategies and objectives to ensure the effective preparation of new Drivers-in-Training for obtaining their commercial drivers licenses (CDL). The primary responsibility is to manage and guide the training team ensure quality in training & the companys established training program and stay compliant with local state and federal transportation regulations.
Key Responsibilities:
- Leadership:Lead and manage a team of Regional Training Managers providing direction and support to ensure high-quality training delivery.
- Strategy Development:Develop and implement training strategies and objectives that align with the companys goals and regulatory requirements. Maintain staffing levels to meet its operational business needs.
- Training Oversight:Ensure the effective delivery of both classroom and behind-the-wheel training programs stepping in to conduct training sessions as needed.
- Compliance and Safety:Ensure all training programs comply with state and federal regulations as well as company policies. Liaison with local team during state and federal audits or inspections.
- Performance Evaluation:Monitor and evaluate the performance of Regional Training Managers and trainees providing feedback and support for continuous improvement.
- Coordination with Management:Collaborate with safety team site supervisors and other management personnel to align training programs with operational needs and safety standards.
- Documentation:Manage through Regional Training Manager accurate records of all training activities and certifications as required by regulatory bodies and company standards.
- Travel: Travel up to 30% - 50% of the time to multiple site locations to conduct site visits and ensure consistency in training delivery.
- Ethics: Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager.
- Other Responsibilities: Conduct special projects and duties as requested
Required Experience:
Manager
Employment Type
Full-Time
