Senior Product Manager, Rules and Insights
Senior Product Manager, Rules and Insights
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1 Vacancy
Job Description
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations:Hybrid - Lisbon
About Product Management at Cloudflare
As a Product Manager at Cloudflare you are responsible for building products that improve the way that the Internet works. Product Managers at Cloudflare sit at the intersection of software development design and business strategy. We shape high-level product goals but also get our hands dirty. On an average day you might pitch a concept to senior leadership create a launch plan with marketing work with designers to conduct user research prototype a new feature iterate on a spec analyze usage data or pair with an engineer on implementation. We have ultimate responsibility for understanding our client needs influencing business strategy feature specification and working with engineering to develop our software.
About the role
As Product Manager for Rules & Insights youll help shape a key part of our core product experience. Our customers use Rules to configure the flow of information in and out of Cloudflare - every request to every site we manage flows through this rules engine (nearly 20% of the global internet every day).
In this role youll support the development and evolution of this product helping define and communicate the product vision gathering user feedback and contributing to the roadmap. Youll collaborate closely with engineers designers and security experts to deliver features that support customers of all different types processing every request we see. Additionally you will:
- Own your space. You will own the priorities and scope for a high performing engineering team focused on Cloudflares Rules Product.
- Connect the pieces. Product managers are a nerve center at Cloudflare responsible for connecting engineering program management marketing revenue and partners to make sure that our ships go out on time and with the maximum impact.
- Excel across teams. Enterprise capabilities cut across all of our product verticals so you should be comfortable working with product managers across the company to prioritize systemic improvements that our enterprise customers need.
- Be customer obsessed. You will be responsible for directly engaging with customers and understanding how they use our products. Youll bring these insights back to the team to build a great roadmap.
- Be data driven. You should be comfortable working with data and analyzing data to quantify the impact of problems and opportunities in your space.
What youll do
In this role youll contribute to shaping one of our core request processing products - Rules - a centralized hub that lets administrators create test and deploy sophisticated logical conditions that apply to all inbound and outbound requests at global scale.
Youll work closely with engineering design and cross-functional teams to deeply understand user needs uncover friction points and design intuitive logical and powerful experiences that enable our users to manage the flow of information for the sites they manage with us. Youll help define and track key performance indicators (KPIs) that measure user engagement product adoption and the long-term effectiveness of behavior-driven workflows.
Key qualifications
At Cloudflare Product Managers are measured both on outcomes (the what) and how they accomplish results. Examples of desirable skills knowledge and experience:
- 5 years of experience in product management solutions engineering or related roles
- Familiarity with designing or contributing to habit-forming product experiences
- Experience defining and tracking KPIs to measure product or user behavior impact
- Strong collaboration skills and experience working with engineering and design teams
- Comfort operating in fast-paced evolving environments
- A passion for user empathy and delivering customer-centric solutions
- Excellent communication skills and attention to detail
- Curiosity and a strong desire to learn technical topics especially in security or observability
- Engineering fluency - while its not required we tend to find success with candidates who have a technical background formal or otherwise. You dont need a CS degree but building credibility with our engineering teams is critical and so some history of technical acumen is a key part of the role.
Bonus points
- Prior experience as a product manager for a team focused on building conditional/branching logic editor type products.
- Prior experience delivering cloud infrastructure products at global scale.
- Data fluency - Can you work directly with data yourself to build confidence in your views and can you use that same data to persuade others
What Makes Cloudflare Special
Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.
Required Experience:
Senior IC
Employment Type
Full Time
