Collections Analyst
Collections Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
As a Collections Analyst supporting Global Finance Services (GFS) you will manage customer account inquiries resolve outstanding balances and process payments to ensure account accuracy and currency. You will respond to documentation and information requests coordinating with internal departments to meet client requirements. You will be a contact for all partners ensuring communication. You will contribute to the efficiency of collections operations while ensuring compliance with service standards and internal policies. You will report directly to the Accounts Receivable Supervisor.
Main Responsibilities:
- Manage inbound and outbound communications with clients by phone and email to address payment inquiries and ensure collections.
- Document and communicate resolutions to both our teams and external clients regarding billing discrepancies and account issues.
- Promote communication between customers and internal collectors ensuring prompt and accurate responses to inquiries.
- Manage accounts receivable maintaining accurate records and updating collection activities in the system.
- Analyze aging reports and escalate high-risk accounts supporting financial close processes and reporting.
- Collaborate with Finance Sales and Credit teams to resolve issues and improve collection efficiency.
Qualifications :
- High School Diploma as a minimum requirement. Bachelors degree in Finance Accounting Business Administration or a related field as an ideal.
- 13 years of experience in collections accounts receivable or credit analysis.
- Proficiency in ERP systems such as SAP Oracle or similar financial platforms.
- Knowledge of accounting principles related to receivables and collections.
- Experience with aging reports reconciliations and financial close processes.
Additional Information :
- Benefits/Perks:
Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.
- This is a fully remote job opportunity. #LI-Remote
- Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Department / Functional Area
Finance
Key Skills
- ArcGIS
- Intelligence Community Experience
- GIS
- Python
- Computer Networking
- Data Collection
- Intelligence Experience
- R
- Relational Databases
- Analysis Skills
- Data Management
- Application Development
