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About Shepherd Center
With five decades of experience Shepherd Center provides world-class clinical care research and family support for people experiencing the most complex conditions including spinal cord and brain injuries multi-trauma traumatic amputations stroke multiple sclerosis and pain. An elite center ranked byU.S. Newsas one of the nations top hospitals for rehabilitation Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.
Shepherd Centers culture is one of hope humor and hard work. You will enjoy career growth strong relationships with co-workers strong support from leadership and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.
Manage the Business Applications staff; motivate evaluate and discipline staff; distribute and evaluate their work assignments.
Maintain and create data integrations between enterprise systems.
Design and implement software solutions based on solid requirement specifications.
Test software prior to implementation as well as that of the Business Applications Team against project requirements; create and execute test scenarios.
Create software documentation for own development projects and review that of others on the Business Applications Team.
Actively communicate with team members and IS Management regarding ongoing project statuses.
Escalate issues to IS Management when appropriate.
Troubleshoot system issues when necessary.
Effectively communicate with customers.
Maintain knowledge of current technology in use at Shepherd Center and its ability to achieve clinical and business objectives.
General support administration and maintenance of the ServiceNow platform and associated applications.
Act as project manager as necessary.
Perform other related duties as required.
Required Experience:
Manager
Full-Time