Seasonal Shift Coordinator - Larchmont $18.76 + avg. $7.84 tips!
Seasonal Shift Coordinator - Larchmont $18.76 + avg. $7.84 tips!
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Job Description
Job Details
Description
Who We Are
Shift Lead Shop - $0.00 $0.00 average tips per hour!
From our humble beginnings to becoming a beloved spot in our community our story is one of innovation community and the pursuit of the perfect scoop. Each flavor tells a story and every cup holds more than just ice creamit holds memories smiles and moments of pure joy. Our mission is to Reinvent the ice cream experience for the world with unexpected discovery and moments of full-faced attention.
An Ever-Changing Menu
We pride ourselves on our ever-evolving menu offering classic favorites and introducing new exciting flavors to surprise and delight our customers.
Our Values
At the heart of our identity is a story that resonates with every scoopa narrative steeped in passion quality and a relentless commitment to excellence. Our mission is not just to serve ice cream but to embody and share values that enrich every interaction and experience.
Create the Unbelievable: We strive to transcend ordinary limits turning imaginative ideas into tangible delights that surprise and enchant our guests. Each flavor and every scoop is an invitation to explore wonders beyond the ordinary.
Show Up Generously: Our generosity goes beyond servings and smiles; its about giving our time attention and care wholeheartedly to our community and team members. We believe the most generous act is to serve joy and satisfaction in every cup.
Act with Thoughtful Curiosity: We encourage a culture where questions lead to discoveries and discoveries lead to innovation. Our journey is fueled by a curiosity that is as thoughtful as it is voracious always seeking to learn improve and perfect.
Share Human Kindness: In every scoop in every interaction we share more than just ice creamwe share human kindness. Its the ingredient that makes every flavor richer and every moment sweeter. Our shop is a haven for warmth respect and genuine care for one another.
Make It Count: Every day every scoop and every smile is an opportunity to make a positive impact. We dont just count the scoops; we make every scoop count towards creating memorable experiences fostering joyful moments and building lasting connections.
These values are the sprinkles on top guiding us in creating memorable experiences for everyone we serve. They are the foundation of our brand and the guiding light for our team ensuring that our visionto create happiness through moments of wonderis realized in every scoop every smile and every shared moment. Our commitment to these principles shapes the culture of our workplace.
Joining Our Team
Youre the Scoop we have been missing!
Position Summary/Objective of job:
The Shift Lead position is responsible for supporting shop leadership by running the floor leading the Scoopers and monitoring daily operations within the shop. They ensure completion of daily shop tasks and responsibilities. This role largely runs the FOH allowing other leaders to complete additional operational tasks in the BOH. Ensures the daily / hourly checklists of the shop are completed allowing the AGM and GM to focus on additional operational necessities of the shop. Shift Leads contribute by keeping everyone on track and leading by example. They give helpful tips to new Team Members correct any errors made by a Scooper and lend a helping hand anywhere that is needed.
Qualities We Cherish
Were looking for individuals who share our passion for excellence creativity and a positive attitude. Your unique talents are the secret ingredients we need.
Our Shared Cone-nections
Working & Team Environment
Our team thrives in a supportive dynamic environment where creativity and collaboration are encouraged. We believe in making work enjoyable and fulfilling. Join a space where everyone counts and every role matters. Together we create an atmosphere thats as warm and welcoming as our shops.
Qualifications
Qualifications:
Food handlers card is required within 30 days of start of employment.
1-3 years work experience.
Food industry or customer service experience preferred.
Must be able to work 1 weekend day every week and at least 3 shifts a week.
Available to work at least one closing shift a week with the potential to work as late as 1am.
Available to work holidays.
Must be 18 years or older.
Knowledge and Critical Skills:
Being able to identify issues and proactively resolve and/or and bring it up to shop leadership.
Excellent communication skills are a requirement. Being able to effectively communicate with guests the rest of the team as well as LODs to ensure a smooth and successful shift is critical.
Must be able to train new Team Members with patience kindness and humility.
Ability to work in a fast-paced environment.
Ability to cooperate well and adapt to change.
Shift Leads must be able to have a conversation provide a high level of customer service and talk about our flavors and give samples comfortably. These positive and upbeat interactions with guests are required throughout a shift.
Must be able to learn about and discuss our standard flavors and seasonal flavors.
Good spatial awareness is important due to the constrained space behind the counter.
Fluency in English.
Physical Demands:
Walking 50%
Standing 45%
Sitting 5%
Lifting 20%
Bending pushing and pulling 20%
Lifting up to 30lbs occasionally
Work Environment:
Walk-in freezer 5% freezer that can be 0 degrees inside
Waffling fumes 15%
Working with water 10%
Outside when line hosting
Noise-level in the shop can be loud
Work behind the counter is semi-confined
Food Allergy Warning
Please be aware that this position involves working in an environment where common food allergens may be present. These allergens include but are not limited to peanuts tree nuts dairy eggs soy wheat and seafood. If you have any severe food allergies or sensitivities we recommend that you consider this before applying.
Your safety and well-being are our top priorities. If you have any questions or require additional information please feel free to contact us.
Accessibility Support
Salt & Straw offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please contact our Talent team at .
Salt & Straw is proud to be an equal-opportunity employer dedicated to maintaining a work environment free of bias harassment discrimination and believe diversity and inclusion is an indispensable Company objective and we insist that all Team Members and applicants be treated without regard to race color religion sex sexual orientation gender identity gender expression transgender status national origin genetic information disability veteran status pregnancy marital status reproductive health decision-making (including childbirth breastfeeding or related medical conditions) age or other condition or status protected by law. Salt & Straw will consider giving opportunities to qualified individuals with criminal histories when it aligns with federal state and local statutes.
Salt & Straw participates in E-Verify. We will provide the Social Security Administration and if necessary the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
We cant wait to meet you!
Required Experience:
IC
Employment Type
Temp
