Field Service Technician - (Non I.T.)
Field Service Technician - (Non I.T.)
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Job Description
About the Role
Are you a hands-on problem solver who enjoys working with tools and tackling mechanical challenges in the field Were looking for a reliable and self-motivated Field Service Technician (FST) to join our growing team. This role involves installing maintaining and repairing non-IT healthcare equipment at various client locations ensuring safety functionality and customer satisfaction.
This is a non-IT field-based roleperfect for those with experience in construction low-voltage installations light mechanical repair or similar trades.
What Youll Do
Equipment Installation & Field Service
Install troubleshoot and repair non-networked healthcare equipment at medical and commercial facilities
Use hand and power tools to install on a variety of surfaces including drywall tile and masonry
Read and interpret installation diagrams blueprints and equipment manuals
Maintain clean and organized work areas at all job sites
Customer & Team Communication
Serve as the primary onsite point of contact for client representatives
Communicate effectively with Field Managers Team Leads and clients throughout project execution
Identify and escalate project issues inventory concerns or site discrepancies in real time
Reporting & Documentation
Complete daily documentation including timecards expense reports service notes and checklists
Capture and upload high-quality photos showing completed work and any noted issues
Submit sign-off forms and reports using company systems
Inventory Management
Verify delivery and condition of parts and materials at each site
Report missing damaged or incorrect inventory before starting installations
Return unused or damaged units to proper packaging as required
What You Bring
Required Qualifications
High School Diploma or GED
1 year experience in a field service maintenance or hands-on trade role
Proficient with standard hand and power tools (drills levels etc.)
Comfortable working independently in customer-facing environments
Strong communication skillsboth verbal and written
Working knowledge of Microsoft Office (Word Excel Outlook)
Preferred Experience
Background in construction low-voltage systems plumbing or general maintenance
Familiarity with reading blueprints or installation guides
Prior experience working in healthcare or regulated environments
Key Attributes for Success
You enjoy being on the move and working with your hands
Youre detail-oriented and take pride in doing the job right the first time
Youre calm under pressure and capable of solving problems independently
You communicate clearly and professionally with teammates and clients alike
Additional Information
This is a non-IT role; it does not involve computer systems software or networking
Occasional overnight travel may be required depending on project location
All tools training materials and support are provided by the company
Why Join Us
Supportive and safety-focused work environment
Opportunities for career growth and specialized training
Be part of a company that values craftsmanship accountability and professionalism
Apply Now
If youre ready to take the next step in your career and work in a role where your skills truly make an impact wed love to hear from you.
Let me know if youd like a Word doc or PDF version or if you want help customizing this for a job board or internal posting.
Required Experience:
Junior IC
Employment Type
Full-Time
