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We are searching for a solution-focused desktop support technician to provide our employees with hands-on systematic support. The desktop support technician should receive IT-related concerns and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.
To be successful as a desktop support technician you should be highly skilled in the fitting and upkeep of computers and their networks. A remarkable desktop support technician will gauge computer proficiency in every individual and then proceed to tailor their services in a suitable manner.
Desktop Support Technician Responsibilities:
Advising staff on appropriate procedures for directing their IT-related queries and recommendations.
Receiving and documenting requests for support.
Deciding on the most suitable ways of providing aid.
Delivering IT and related assistance upon request or as you deem suitable.
Configuring new desktops routers modems and similar devices.
Performing routine inspections and upkeep of existing
Full Time