DescriptionYou enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
Chase is looking for a Product Manager to be part of Digital Account Opening and Activation Team supporting our Customer Onboarding Fraud Risk product. The vision of this team is to create a best in class account opening customer experience while mitigating risks associated with fraudulent activity.
As a Product Manager in the Digital Account Opening and Activation Team you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer and develop profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
- Be empowered to solve customer problems in ways that our customers love and works for the business.
- Focus on outcomes not output and use data & metrics to measure success.
- Ensure commitment for dependencies across products both internal and external.
- Analyze evaluate and overcome product challenges and provide transparency to stakeholders
- Adhere to JIRA standards including supporting documentation maintain evergreen documentation for both current state as well as historic audit documentation
- Support quarterly increment planning with agility leads across all impacted parties
- Solicit constant feedback for continuous personal and product growth
Required qualifications capabilities and skills
- 5 years of product management or relevant experience
- Experience with risk management and fraud prevention tools
- Self-motivated with a high degree of independence has a bias towards action and willing to roll up their sleeves to ensure projects are tracking towards success
- Excellent written/verbal communication and strong presentation skills with both internal and external stakeholders
- Collaborates and can build strong relationships across the firm and with external partners flexible with changing priorities
- Experience with agile product development and software delivery lifecycle
- Experience with API-based designs Kafka driven architecture JavaScript stack
- Familiarity with the business services and offerings associated with Chase Account Opening
- Ability to influence people at all levels across a broad variety of job functions
- Culture carrier
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization
Required Experience:
IC