Job Description
The IT Director Networking Services plays a pivotal leadership role in supporting Syracuse Universitys academic research and administrative missions by ensuring the delivery of robust secure and reliable network infrastructure and services. This position is responsible for the strategic planning implementation and continuous improvement of all aspects of networking services including wired and wireless connectivity network security and telecommunications infrastructure. As a member of the ITS leadership team the Director collaborates across the university to align network technologies with institutional priorities ensuring a forward-looking resilient and responsive IT environment. The Director also serves as the universitys subject matter expert and strategic advisor for all networking-related initiatives.
Responsibilities
Strategic Leadership and Planning: Develop and execute a long-term vision and strategic roadmap for Networking Services that aligns with the Universitys mission and ITS strategic objectives. Continuously evaluate emerging technologies evolving standards industry trends and best practices to guide investment and innovation in network infrastructure and capabilities. Advise senior leadership on network planning policy development risk mitigation and service delivery. Operations Management: Oversee the design implementation and management of enterprise-wide networking systems including LAN WAN wireless networks internet connectivity firewalls load balancers and VPN . Ensure enterprise-grade high availability scalability security and performance across all networking services. Establish maintain and enforce operational standards SLAs and performance metrics. Policy and Compliance: Develop and enforce policies procedures and standards for network usage security and performance. Ensure compliance with applicable laws regulations university policies and industry standards (e.g. PCI - DSS NIST ) supporting audits reporting and regulatory obligations. Lead business continuity and disaster recovery planning and testing for network infrastructure. Budget and Resource Management: Plan manage and forecast the Networking Services budget aligning fiscal stewardship with strategic priorities and operational needs. Lead procurement strategies and lifecycle management for network hardware software and services. Ensure cost-effective support and maintenance strategies including vendor and contract management. Team Leadership and Development: Supervise mentor and develop a high-performing team of leaders network engineers analysts and technicians. Foster a culture of collaboration accountability continuous learning and customer service excellence. Support recruitment onboarding and retention of top talent in network services.
Required Experience:
Director