ITSM- PAN INDIA

Development Expertise on ITSM Modules like Incident Problem Change CMDB SLM SLA Service Catalog Request Knowledge Now Mobile Mobile Agent Virtual agent Predictive intelligence Performance Analytic Surveys and Assessments etc

Expertise on integration web services like RESTSOAP with third party tools

Experience on building custom service portal

Responsible for Solution Building and Team Management

Lead the ITSM Pro instance configuration and development including major releases and routine changes new applications or services and configuration adjustments

Implement automation innovation on ITSM applications and modules

Implement the configuration of new applications or suites during planning requirement gathering design development documentation and rollout phases

MUST HAVEs:

At least 8 years experience in designing and implementing the ServiceNow ITSM module

Experience working in an IT Service Management ITIL Agile DevOps environment

Excellent Knowledge of webbased development languages specifically JavaScript Ajax HTML CSS and ServiceNow APIs Web Services

Expertise in ServiceNow Coding java script business rules client scripts UI Policies etc

Expertise on ServiceNow ITSM in ServiceNow

Expertise on RESTSOAP based integrations

Certifications Preferred

oServiceNow Certified System Administrator CSA

oServiceNow Certified Application Developer CAD

oServiceNow Certified Implementation Specialist ITSM CISITSM

This job is posted by

Aishwarya.K

Business HR - Day recruitment

Cortex Consultants LLC (US) Cortex Consulting Pvt Ltd (India) Tcell (Canada)

US India Canada

oITIL v34 Foundation