Delivery & Accounts Lead
Delivery & Accounts Lead
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Job Description
Langate is an award-winning provider of web development services in 3 main categories: business healthcare and education. At Langate were passionate about crafting digital solutions that make a real impact. We take immense pride in our strong collaboration with the U.S. Were here to shape the future of technology one milestone at a time.
In addition to technical expertise we value excellent communication skills. Collaboration and effective teamwork are the cornerstones of our success and we believe in fostering an environment where everyones voice is heard and valued.
As a Delivery Manager at Langate you will play a pivotal role in ensuring the successful delivery of projects and services to our clients. You will lead a team of talented professionals oversee project execution and maintain strong client relationships.
Key Responsibilities:
1. Delivery Excellence:
- Monitoring project status risks and issues.
- Initiating corrective actions to adjust the project course.
- Aligning and controlling goals across projects and teams.
2. People & Resource Operations:
- Planning and executing replacements and rotations.
- Maintaining a competency matrix.
- Configuring/initiating training processes for managers and team leads.
3. Process Leadership:
- Implementing best practices for team and performance management.
- Launching a culture of continuous development in collaboration with HR.
4. Growth & Upsell Support:
- Identifying growth opportunities within projects (in coordination with Sales).
- Supporting presales activities for existing and new clients.
5. Client Success & Account Retention
- Establishing and maintaining relationships with key clients.
- Handling escalations collecting feedback and ensuring customer satisfaction.
Key Competencies:
Strategic delivery planning
Stakeholder management
Team motivation & performance leadership
Cross-functional collaboration
Crisis handling & problem solving
Customer empathy and retention skills
Systematic resource management
Delivery mindset (quality deadlines workload)
Rapid problem diagnosis
Leadership without micromanagement
We offer:
Official employment paid sick leave 20 working days of paid vacation
Free English lessons
Flexible work schedule
Official Ukrainian holidays are non-working days
Paid courses and certifications
oach/psychologist consultation
Workshops
Career development plan
Mentoring Education
Medical Health Insurance
Why Choose Us What Do We Offer thats Exceptional
1. Cutting-Edge Technologies on Real Projects: At Langate youll work with the latest technologies on live projects. Were a dynamic fast-growing company so youll find a minimal amount of legacy systems and plenty of opportunities to implement new technologies.
2. Quality Equipment for Optimal Productivity: We believe in equipping our team for success. Youll have access to top-notch equipment to ensure your work is efficient and effective.
3. Work-Life Balance with Benefits: We value work-life balance and offer paid time off including vacation days and sick leave. Remote work options and hearty life are part of the package too.
4. Investment in Your Growth: Were committed to your professional development. You can expect training programs courses and opportunities to enhance your English language skills.
5. Team Building and Unity: We know that a happy team is a productive team. Thats why we organize team-building events and group activities to foster strong bonds and a sense of belonging.
6. Flexible Work Hours: We understand that life can be unpredictable. Thats why we offer a flexible work schedule to accommodate your needs.
When you choose us youre choosing a company that values innovation invests in its employees and provides a supportive and engaging work environment. Join us in shaping the future of technology!
Need more information Welcome!
Employment Type
Full-Time
