Delivery Manager (Tech)
Delivery Manager (Tech)
Posted on :
07-08-2025
Employer Active
1 Vacancy
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Jobs by Experience
4-5years
Monthly Salary
65000 - 95000
Vacancy
1 Vacancy
Posted on :
07-08-2025
Job Description
This is a remote position.
Job Title: Delivery Manager
Location: Remote (Philippines-based preferred)
Reporting to: Leadership Team
About Offshorly
Offshorly is a digital staff augmentation and delivery company with UK management and an incredible Philippines-based team. We provide developers designers PMs QA and strategic delivery support to global clients. With transparency people-first thinking and a growing AI capability we help turn digital ideas into products that work.
Role Overview
We re looking for a proactive solution-oriented Delivery Manager to own delivery operations across multiple client accounts. You ll oversee Project Managers and support the coordination of design QA and development resources to ensure projects run smoothly on time and with real impact. You ll also be a key client liaison building strong relationships solving problems fast and representing Offshorly with professionalism and positivity.
This is a strategic and hands-on role ideal for someone who loves to bring structure solve delivery blockers and keep people moving forward.
Key Responsibilities:
Delivery Operations:
- Oversee the delivery of multiple client projects across web mobile and e-commerce platforms.
- Manage mentor and support a team of Project Managers and delivery staff.
- Coordinate with design development and QA leads to ensure resources are aligned.
- Track timelines milestones blockers and proactively escalate risks when needed.
- Serve as a key client contact for delivery-related updates check-ins and issue resolution.
- Work with leadership to continuously improve delivery processes and team capabilities.
- Contribute to client reporting and forecasting for delivery pipelines.
- Support onboarding of new clients and ensure delivery expectations are aligned from day one.
- Bring a can-do attitude to everyday problem solving.
What You ll Own
Day-to-Day Delivery:
- Client communication: Handle daily project updates and delivery discussions (working alongside Project Managers).
- Project success: Make sure clients are happy - expectations set in the beginning are met risks are managed and mitigation plans are enacted projects finish on time (shared responsibility with PMs); own delivery health checks and processes across project portfolio.
- Resource planning: Prioritize and coordinate resources across Project Managers to mitigate impact of reallocation or resource changes.
Team Leadership:
- PM development: Mentor Project Managers and handle performance reviews.
- Process improvement: Find better ways to deliver projects and support the team.
- Problem solving: Be the go-to person when delivery challenges arise.
Client Relationships:
- Delivery partnerships: Build strong working relationships with clients (alongside leadership for bigger picture).
- New client setup: Help new clients understand how we work and what to expect establish success metrics based on what they need from the get-go.
- Issue resolution: Solve delivery problems quickly; escalate bigger issues to leadership when needed.
Documentation and Planning:
- Project documentation: Create and approve Scope of Work (SOWs) with help from PMs.
- Performance tracking: Keep track of delivery performance metrics.
Success Measures:
60-Day Goals:
- All PMs demonstrating improved client responsiveness and delivery consistency.
- Clear delivery metrics and reporting established.
- Leadership team freed from day-to-day delivery operations.
90-Day Goals:
- Client satisfaction scores consistently above 4 out of 5 for delivery.
- Project delivery on-time rate above 90%.
- Delivery processes that scale with business growth.
What We re Looking For:
- 5 years in delivery management project management or digital operations.
- Experience managing cross-functional digital teams (developers PMs QA etc.).
- Strong understanding of Agile / hybrid delivery practices.
- Confident communicator with excellent stakeholder management skills.
- Able to switch between high-level planning and hands-on issue resolution.
- Calm under pressure and proactive in finding solutions.
- Bonus: Experience working with international clients or remote delivery teams.
- Bonus: Experience in digital agencies or staff augmentation environments.
- Bonus: A knowledge of Ai and how it is being used to increase productivity.
What You ll Get:
- Work with a high-performing globally minded AI driven team.
- A people-first culture that values growth ownership and contribution.
- Structured career support and optional AI training.
- The opportunity to help shape the future of how we deliver.
- A bonus scheme for happy staff and happy customers.
Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience). Proven experience as a Full Stack Engineer, with strong proficiency in both Python and React. Solid understanding of frontend technologies including HTML, CSS, and JavaScript, and experience with modern frontend frameworks/libraries. Expertise in designing and building RESTful APIs and backend services using Python frameworks like Django or Flask. Familiarity with database management systems, both SQL and NoSQL. Experience working in an Agile development environment, collaborating with cross-functional teams. Excellent communication skills and the ability to effectively convey technical concepts to both technical and non-technical team members. A portfolio of past projects showcasing your technical skills and contributions is a plus.
Employment Type
Full Time
Key Skills
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