Communication Trainer
Communication Trainer
Posted on :
01-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
01-08-2025
Job Description
MinutestoSeconds is a dynamic organization specializing in outsourcing services digital marketing IT recruitment and custom IT projects. We partner with SMEs mid-sized companies and niche professionals to deliver tailored solutions.
Requirements
Position- Communication Trainer
Exp- 2- 3
Np- 30 days
Location- Bangalore & Wizag
Budget- 5.5LPA
Roles and Key responsibilities:
Support the Front Line Recruitment Teams to assess the quality of new hires using the CAT Tool
Maintain Data and MIS as per the training BPMS and other requirements
Support intra & inter function collaboration
Proactively implement best practices and add value across locations
Attend the TTT for client requirements
Interface with customers as per requirement
Consistent alignment with operations by auditing calls and E-mails understanding needs conducting refresher training in Hindi and English - as per requirement
Conduct Need analysis and share feedback with the stakeholders
Provide Feedback to the New Hires on Soft Skills and basic grammar
Participate in calibration of Trainers QAs and Voice Coaches within the team and with the TTBU training team
Analyze and report findings for Process Training batches
Meet the training requirements of the BU basis TNA
Design & develop training processes (need identification to feedback and follow through) in consultation with the training teams
Track and report improvement
Key skills and knowledge:
Must have CAT Score of 5.0 or higher
Excellent communication skills (English & Hindi).
Data Handling data interpretation and Data Management.
Good people management and Interpersonal Skills.
Good knowledge of computers and MS Office (Excel Power point).
Good facilitation and presentation skills
Analytical / Quantitative skills
Planning and Decision making
Ability to prioritize
Ability to meet deadlines
Multi-tasking
Strong organizational skills and Presentation skills
Ability to work under pressure
Ability to drive initiatives to closure
Ability to deal with all levels of employees with different accents and dialects
Position- Communication Trainer Exp- 2- 3 Np- 30 days Location- Bangalore & Wizag Budget- 5.5LPA Roles and Key responsibilities: Support the Front Line Recruitment Teams to assess the quality of new hires , using the CAT Tool Maintain Data and MIS as per the training BPMS and other requirements Support intra & inter function collaboration Proactively implement best practices and add value across locations Attend the TTT for client requirements Interface with customers as per requirement Consistent alignment with operations by auditing calls and E-mails, understanding needs, conducting refresher training in Hindi and English - as per requirement Conduct Need analysis and share feedback with the stakeholders Provide Feedback to the New Hires on Soft Skills and basic grammar Participate in calibration of Trainers, QAs and Voice Coaches within the team and with the TTBU training team Analyze and report findings for Process Training batches Meet the training requirements of the BU basis TNA Design & develop training processes (need identification to feedback and follow through) in consultation with the training teams Track and report improvement Key skills and knowledge: Must have CAT Score of 5.0 or higher Excellent communication skills (English & Hindi). Data Handling , data interpretation and Data Management. Good people management and Interpersonal Skills. Good knowledge of computers and MS Office (Excel, Power point). Good facilitation and presentation skills Analytical / Quantitative skills Planning and Decision making Ability to prioritize Ability to meet deadlines Multi-tasking Strong organizational skills and Presentation skills Ability to work under pressure Ability to drive initiatives to closure Ability to deal with all levels of employees with different accents and dialects
Employment Type
Full Time
Key Skills
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