Role Description:-
As a Home Automation Experience Centre Presentation Executive at WhiteLion you will play a crucial role in displaying our home automation products and converting potential customers into loyal clients. You will be responsible for providing in-depth product knowledge offering personalised demonstrations and creating an immersive experience that leaves a lasting impression on our visitors.
Job Responsibilities:
- Product Knowledge: Develop a deep understanding of WhiteLions home automation products and services to confidently and accurately present them to customers.
- Customer Engagement: Greet customers as they enter the Experience Center understand their needs and tailor presentations to meet their specific requirements.
- Product Demonstrations: Conduct engaging and informative product demonstrations highlighting the features benefits and advantages of our home automation solutions.
- Lead Conversion: Actively work towards converting visitors into potential leads and eventually into customers through effective communication and relationship-building skills.
- Customized Solutions: Provide personalised recommendations and solutions based on the customers lifestyle preferences and home requirements.
- Technical Assistance: Offer technical assistance and support to customers during their visit ensuring they have a seamless and satisfying experience.
- Follow-up: Maintain records of customer interactions and follow up with potential leads to nurture them through the sales process.
- Stay Informed: Stay up-to-date with the latest advancements in home automation technology and industry trends to enhance your product knowledge.
Requirements
Key Competencies
- Female candidates preferred to enhance customer comfort and inclusivity.
- Proven experience in sales or customer-facing roles ideally within the technology or home automation industry.
- Exceptional communication and interpersonal skills.
- Technically proficient and quick to learn about new products and technology.
- Ability to work independently and as part of a team.
- Enthusiastic confident and customer-focused attitude.
- Professional appearance and demeanour.
Benefits
Benefits
- Competitive Salary
- Comprehensive training on home automation products
- Opportunity for career advancement within the company
- Friendly and collaborative working environment
- Employee discounts on Whitelion products
- Health and wellness benefits
Technical Skills: Product Expertise Quotations & Site Analysis CRM Systems Data Management Interpersonal Skills: Effective Communication Negotiation Customer Relationship Management Presentation Skills Management Skills: Time Management Lead Management Team Coordination Conflict Resolution Goal Orientation Customer-Centric: Focuses on understanding and fulfilling client needs, ensuring a positive experience throughout the sales journey. Proactive Approach: Takes initiative in generating leads, following up, and seeking new business opportunities without waiting for direction. Resilience and Perseverance: Remains motivated and determined even in the face of challenges or rejections, staying focused on achieving sales targets. Adaptability: Quickly adjusts to new products, market trends, and changing client demands, staying flexible in a dynamic work environment. Integrity and Professionalism: Demonstrates honesty, transparency, and ethical behavior in all interactions, building trust with clients and colleagues.