drjobs Visiting Officer

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Job Location drjobs

London - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

3 months contract with local authority

Join our team as a Visiting Officer and play a crucial role in providing a high-quality professional service across the Assessment Hub. This position involves a variety of tasks including inspecting properties conducting residency checks and assisting vulnerable customers without support. As a Visiting Officer you will need to produce detailed reports and follow standard procedures with minimal supervision.

Key Responsibilities:
  • Inspecting empty or altered properties
  • Conducting residency checks and assessment visits
  • Assisting housebound or vulnerable customers without support
  • Collecting income-related data and other council reductions


Requirements


  • Experience in providing a visiting service
  • Adaptability and willingness to work across different hubs
  • Strong communication skills for explaining complex matters
  • Good IT and technical skills
  • Commitment to continuous professional development
Essential Knowledge:
  • Understanding of collection income-related assessments and benefit services
  • Knowledge of best practices in income collection and assessment within a local authority
  • Familiarity with welfare benefits and value for money principles
Additional Information:
  • Start date is flexible
  • Enhanced DBS without barring list required
  • Candidates must be car owners/drivers
If you are ready to make a difference and meet the requirements we look forward to working with you!

Requirements: Full-time availability for a year Ability to work 36 hours per week Resilient and able to thrive in challenging situations Attention to detail and creative problem-solving skills Comfortable with confrontation and able to deal with difficult situations Availability for out-of-hours meetings and lone working Daily use of a car and a full driving license

Employment Type

Full Time

Company Industry

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