Coordinator, Airport Customer Experience Compliance

Intro

Are you ready to explore a world of possibilities both at work and during your time off Join our American Airlines family and youll travel the world grow your expertise and become the best version of you. As you embark on a new journey youll tackle challenges with flexibility and grace learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why youll love this job

• Responsible for advancing station success in the Airport organization through performance reviews station interactions and other engagements.
• This role is a part of the compliance team within our Airports organization.

What youll do

The Compliance Coordinator is responsible to ensure stations meet all Local Federal and Corporate mandates regulations and corporate directives. This role must maintain detailed records and present discrepancies to station leadership or escalate issues to headquarters as necessary. The Compliance Coordinator is responsible for investigating irregularities and interfacing with both regulatory agencies and internal subject matter experts. Areas of oversight may include but not limited to:

• Dangerous Goods regulations
• Hazardous waste storage and handling procedures
• FAA TSA DOT and FDA regulations
• Environmental Safety Security and OSHA regulations
• Compliance for above/below the wing operations including Business Partner Operations
• Review Internal Control standards to ensure the safeguarding of company assets and maintain a financially fit station
• Conduct effective compliance reviews and proactively identify investigate and resolve areas of concern
• GSE and Facility preventative maintenance
• Interacts with American Airlines leadership and outside regulatory agencies

All youll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED equivalency
• Leadership with practical coaching experience
• Ability to work varying hours and shifts to meet business requirements and workload demand

Preferred Qualifications- Education & Prior Job Experience

• Bachelors Degree in related field
• Customer service experience

Skills Licenses & Certifications

• Applicable valid drivers license as required by local authorities
• Intermediate to advanced knowledge of computer experience in Excel Word and PowerPoint
• Satisfactory completion of written test
• Excellent interpersonal skills
• Ability to accomplish multiple tasks within a limited timeframe
• Ability to work independently and make sound decisions using individual judgment

What youll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world You your family and your friends can reach 365 destinations on more than 6800 daily flights across our global network.
• Health Benefits: On day one youll have access to your health dental prescription and vision benefits to help you stay well. And thats just the start we also offer virtual doctor visits flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools resources and support you need.
• 401(k) Program: Available upon hire and depending on the workgroup employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program pet insurance and discounts on hotels cars cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers suppliers communities and shareholders helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey Feel free to be yourself at American.