Service Account Coordinator
Service Account Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description
We are seeking a Service Account Coordinator to join our growing team in Phoenix this role you will serve as a key liaison between our clients and internal departments ensuring seamless service delivery and client satisfaction. You will be responsible for coordinating service activities handling client inquiries and supporting account operations to guarantee timely and effective results.
Responsibilities
Act as the primary point of contact for assigned client accounts.
Coordinate service requests timelines and execution with internal teams.
Monitor and track service performance metrics to ensure client expectations are met.
Handle client inquiries and resolve issues promptly and professionally.
Assist in preparing reports client updates and documentation.
Maintain accurate records of all account activities and communications.
Support account managers with administrative and operational tasks.
Participate in client meetings and internal planning sessions.
Qualifications :
Qualifications
Bachelors degree in Business Administration Communications or a related field (or equivalent experience).
2 years of experience in account coordination client services or operations support.
Strong communication and interpersonal skills.
Detail-oriented with excellent organizational abilities.
Proficiency in Microsoft Office Suite and CRM systems.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Customer-focused mindset with problem-solving abilities.
Additional Information :
Benefits
Competitive salary ($57000 - $63000 per year)
Opportunities for professional growth and advancement
Comprehensive health dental and vision insurance
Paid time off and holidays
401(k) plan with company match
Ongoing training and career development programs
Supportive and collaborative team environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
