Client Account Representative
Client Account Representative
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Job Description
Job Description
We are seeking a detail-oriented and client-focused Client Account Representative to join our growing this role you will be the primary point of contact for clients ensuring their needs are met and their accounts are managed effectively. The ideal candidate is a strong communicator with excellent organizational skills and a passion for customer service and property solutions.
Responsibilities
Serve as the main liaison between clients and internal departments
Manage and maintain accurate client records and account information
Respond to client inquiries in a timely and professional manner
Monitor account performance and provide regular updates and reports
Assist with billing account setup renewals and contract administration
Coordinate with property managers and vendors to resolve client concerns
Identify opportunities to enhance client satisfaction and retention
Maintain compliance with company policies and industry regulations
Qualifications :
Qualifications
Bachelors degree in Business Communications Real Estate or a related field (preferred)
1-2 years of experience in client services account management or administrative support
Strong verbal and written communication skills
Proficient in Microsoft Office Suite and CRM software
Exceptional organizational and time-management abilities
Ability to multitask prioritize and problem-solve effectively
Customer-oriented mindset with attention to detail
Additional Information :
Benefits
Competitive salary ($55000$65000 annually)
Health dental and vision insurance
Paid time off and holidays
Professional development and training opportunities
Clear growth path within a collaborative team environment
Modern office in a central Austin location
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
