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We are seeking a results-driven and detail-oriented Account Representative to join our team in Columbus OH. This role is crucial in managing client accounts maintaining long-term relationships and ensuring client satisfaction through efficient communication and service delivery.
Responsibilities
Serve as the main point of contact for assigned accounts
Develop and maintain strong relationships with clients
Understand client needs and provide tailored solutions
Monitor account activity and resolve any client issues
Coordinate with internal departments to ensure smooth operations
Prepare account reports and conduct regular client follow-ups
Achieve sales and service goals related to account performance
Maintain accurate records in the CRM system
Qualifications :
Qualifications
Bachelors degree in Business Communications or a related field preferred
Proven experience in account management customer service or sales
Strong interpersonal and communication skills
High level of organization and attention to detail
Ability to handle multiple accounts and meet deadlines
Problem-solving mindset and proactive approach
Proficiency in Microsoft Office Suite and CRM tools
Additional Information :
Benefits
Competitive salary ($59000 - $66000 per year)
Professional development and growth opportunities
Paid time off and holidays
Health dental and vision insurance
Supportive and collaborative team environment
On-site parking and modern office amenities
Remote Work :
No
Employment Type :
Full-time
Full-time