Account Executive, Strategic Accounts
Account Executive, Strategic Accounts
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Job Description
Were UserTestingthe leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development processfrom ideation to launch. With the worlds strongest participant network AI-powered analysis expert services and seamless integrations we help companies eliminate guesswork align stakeholders and bring customer needs into sharp focus.
Trusted by more than 3000 organizations worldwideincluding 75 of the Fortune 100UserTesting delivers measurable business outcomes reduces risk and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Lets build experiences people lovetogether.
The Opportunity
As an Account Executive Strategic Accounts youll be responsible for managing a portfolio of high-value customers with a focus on growth retention and expansion. Youll work with some of the worlds most iconic brands and play a vital role in helping them unlock deeper customer insights across their organizations.
Youll lead a sophisticated consultative sales approach partnering with internal teams including Solution Consultants Customer Success Professional Services and BDRs to drive long-term value for your customers. Youll be selling to a diverse range of stakeholders and business units across enterprise organizationsfrom Research and Product to Design and Marketing.
What youll be doing:
Drive overachievement of your annual quota through a combination of retained revenue and new business from an existing customer base
Engage multiple stakeholdersfrom practitioners to C-levelarticulating UserTestings unique business value
Identify and build internal champions across customer organizations to expand usage and drive ROI
Manage the full sales cycle from pipeline creation through to close and renewal
Deliver proactive proposals for wider adoption of the UserTesting platform
Maintain accurate forecasting and pipeline data in Salesforce
Track and analyze key sales metrics to improve performance
Collaborate with cross-functional teams to optimize customer growth in your region
Serve as the customers voice internally to inform product development and innovation
The Team
Youll join our high-performing Global Go-to-Market team a collaborative group of sales professionals solution consultants customer success managers and services experts. The team is globally distributed and united by a shared mission to help customers succeed through deep human insights.
What were looking for
Extensive experience growing strategic enterprise accounts identifying expansion opportunities and displacing competitors
Proven track record of exceeding targets in complex SaaS sales (67 figure deals)
Skilled in MEDDPICC or similar sales methodologies
Comfortable managing the full sales cycle from prospecting to close
Adept at multi-threading across large matrixed organizations
High emotional intelligence coachability and strong personal resilience
Ability to build trusted relationships with champions and C-level stakeholders
Creative and consultative in selling value and ROI
Skilled at leveraging sales tech tools (Salesforce Clari Outreach Google Suite 6Sense ZoomInfo/Cognism)
Willingness to travel up to 30% for customer and team collaboration
Dont meet every single requirement but excited about the role
We encourage you to apply! Studies show that some groups are less likely to apply unless they meet 100% of the criteria. You might be just the right candidate for this or other roles. We believe diverse perspectives drive innovation and were committed to building a team that reflects a variety of backgrounds experiences and skills.
Application process
Meet with a Recruiter
Meet the Hiring Manager
Skill Interview & Stakeholder Interview
Offer Stage
Accommodations
At UserTesting were committed to creating inclusive and accessible experiences for all candidates. If you require accommodations or have specific requests to tailor the interview process to your needs please contact us at: If youd like to speak with someone just ask!
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women minorities individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds experiences abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance as applicable.
Required Experience:
IC
Employment Type
Full-Time
