DescriptionAre you ready to embark on an exciting journey in the dynamic world of Global Custody Asset Servicing JP Morgan Chase invites passionate professionals like you to join our esteemed team and make a significant impact in the financial industry. At JP Morgan Chase we are committed to excellence innovation and client satisfaction. As a leader in global custody services we offer unparalleled opportunities for growth collaboration and professional development.
Job Summary:
As an Asset Associate I within the Custody Asset Service team you will ensure the timely and accurate completion of controls checks instructions and queries. You will manage group email boxes and internal enquiry management tools to resolve queries within prescribed service levels collaborate with various teams to resolve operational issues and manage your workload to meet team and departmental objectives. Your role will involve reviewing and updating processes to minimize risk providing support and training to enhance the client experience and assisting in managing the instruction process.
Job Responsibilities:
- Ensure timely and accurate completion of Controls Checks Instructions and Queries on a daily basis.
- Manage group email boxes and internal enquiry management tools to resolve queries within prescribed service levels.
- Collaborate with Product Network Management Sub custodians and vendors to resolve operational issues.
- Manage individual workload to meet team and departmental deadlines and objectives.
- Review and update processes or procedures to minimize risk and improve operations.
- Provide support guidance and training to enhance the global client experience.
- Adhere to all departmental procedures policies checkpoints and controls.
- Assist the Senior Manager in managing the instruction process and balancing team workloads.
- Review manual Controls for Timely Execution and Checks for accuracy.
Required Qualifications Capabilities and Skills:
- Essential financial services background
- Required minimum of 2 years experience in Banking Services.
- Proven track record of risk reduction in a risk-based environment.
- Experience demonstrating strategic and analytical thinking.
- Ability to work in a changing environment learning documenting and implementing new processes efficiently.
- Strong communication skills both oral and written with management clients and colleagues.
Preferred Qualifications Capabilities and Skills:
- Relevant degree education preferred; non-degree candidates with a proven track record will be considered.
- Ideally experience within a Custody or Asset Servicing environment (Income / Corporate Actions).
- Experience with Asset Servicing operating systems/platforms preferred (TCS BaNCS or third-party vendor management advantageous).
- Knowledge of market processes requirements and regulations.
- Proficient in Microsoft Office.
- Previous experience in team development and management.
- Operations/Back office experience preferred
Required Experience:
IC