Job Description
Job Title: Underwriting Operations Manager E&S Homeowners
Department: Ascension Risk & Insurance Services LLC
Location: Remote
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters including Insurance Reinsurance Cyber Services Mortgage Origination and more.
Acrisure employs over 17000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation client centricity and an indomitable will to win.
Job Summary:
We are looking for a seasoned Underwriting Operations Manager to lead underwriting efforts for personal lines within our fast-paced innovative environment. This role serves as a key technical expert ensuring underwriting integrity managing risk and supporting regulatory compliance. Youll collaborate across teamsincluding operations compliance product and technologyto enhance systems streamline workflows and drive product innovation that delivers long-term value to our clients and partners.
Responsibilities:
- Subject Matter Expert on E&S Property products demonstrating technical underwriting skills and keeping abreast of products guidelines trends and regulatory change.
- Ensure adherence to underwriting guidelines policies and procedures to minimize risk exposure.
- Act as an authoritative source for day-to-day underwriting activities and ensuring timely underwriting actions using internal and external sources including:
- Underwriting referrals
- Ensuring insurance to value
- Ordering reviewing and managing inspections
- Providing guidance to operational departments in resolving complex rule form and procedural questions.
- Collaborate with other team members and vendors on projects workflows procedures and workload management.
- Work with Compliance on responses to DOI complaints interpretation of statutory requirements data calls and implementation of state emergency orders and other regulatory changes.
- Interact with Wholesalers Retail Agents Sales Managers Customer Support Representatives to maintain a high level of service with a focus on underwriting acumen data quality and accuracy and ease of doing business.
- Communicate with wholesalers retail agents and individual insureds as necessary to assure high quality of data including underwriting exception risks analyzing and interpreting coverage explaining underwriting requirements and philosophies. May communicate directly with policyholders to answer questions or present information.
- Collaborate with Software team to document detailed business requirements for underwriting related projects for new products system changes and enhancements.
- Create perform and validate system testing plans and communicate results.
- Communicate underwriting and product related system changes in a timely manner to affected departments.
- Identify trends from daily underwriting activities as well as inefficiencies in workflows and opportunities for improvement.
- Participate in special projects as required.
Requirements:
- Solid analytical skills and demonstrated ability to interpret and analyze data.
- Exceptional verbal and written communication and can effectively interact with all levels of internal and external business partners.
- Thrives in dynamic fast-moving environments operates effectively with minimal supervision and leverages technology to drive efficiency.
- Demonstrates a strong work ethic and the ability to excel both independently and collaboratively within a team environment.
- Expertise with Microsofts suite of products including Teams SharePoint and experience with other insurance software.
- Familiarity with tools for business process modeling reporting (Tableau PowerBI) is a plus.
Education/Experience:
- Bachelors degree in Risk Management Insurance Business Administration or a related field
- 1015 years of progressive underwriting experience in personal lines insurance with experience in property products preferred
- Professional insurance designations such as CPCU AU or ARM preferred
- Demonstrated experience interpreting and applying insurance regulations underwriting guidelines and product filings
- Prior experience supporting system development business requirements documentation and testing is a plus
Physical Demands:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Benefits & Perks:
- Competitive Compensation
- Industry Leading Healthcare
- Savings and Investments
- Charitable Giving Programs
- Offering hybrid work option
- Opportunities for Growth
- Parental Leave
- Generous time away
Pay Details:
The base compensation range for this position is $100000 - $160000. This range reflects Acrisures good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors including but not limited to skills experience qualifications location and internal equity.
Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.
Required Experience:
Manager