drjobs Data Center Technician, Data Center

Data Center Technician, Data Center

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1 Vacancy
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Job Location drjobs

Ashburn, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Apple Data Center Technicians provides direct hands-on support of Data Center IT Infrastructure and internal system components. We require technicians with experience working in collaborative partnerships and have strong communication skills. Strong attention to detail and effective documentation skills are critical components of success in this position. ResponsibilitiesEstablish and support network connectivity installation and removal of hardware assets securely handling storage media and troubleshooting hardware issues. Support team and operations by working collaboratively and contributing to operational and service level and maintain a positive and effective team environment sharing information and best practices with other technicians and ensuring alignment and support of tasks resources and effectively with team members clients and stakeholders through both verbal and written innovation continuously seeking ways to improve operational processes and helping the team meet performance and service level objectives. Support the planning of hardware installation and removal of assets participate in the implementation of data center infrastructure projects and maintain awareness of conditions for the elimination of risk that may impact Apple customers and business services. Perform diagnostics & apply firmware updates to resolve hardware/software of appropriate PPE such as safety shoes safety glasses gloves and facial covering in various environments with ranging temperatures.


  • Experience in roles that include hands on technical support help desk logistics or technical training in computer engineering or a related IT field.
  • Ability to safely work at heights using step ladders podium platforms and people lifts adhering to all safety protocols.
  • Ability to safely use hand-held tools such as electric drills safety cutters fiber testing kits etc.
  • Ability to work extended shifts within a data center environment withstanding heat levels ranging from 79F to upwards of 105F while maintaining appropriate hydration.
  • Able to participate in rotational on-call duties providing after-hours support in a 24/7 operational environment as needed.


  • Minimum of 1 year experience directly supporting IT hardware Infrastructure and working inside of production data center environment.
  • Technical certifications such as CompTIA A Network
  • Experience in following established procedures performing network connectivity tasks hardware component swaps or installing hardware infrastructure.
  • Experience using and/or supporting computer operating systems.
  • Familiar with productivity applications such as workflow systems collaboration email and scheduling tools.
  • Ability to travel to foreign and domestic locations.

Required Experience:

IC

Employment Type

Full Time

Company Industry

About Company

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