About the role:
Samsara is looking for an Enterprise Sales Operations Manager to play a critical role in scaling systems processes and policies for our Enterprise Sales organizations. This role will partner with senior leaders across Samsaras go-to-market teams to design build and run critical business capabilities for our world-class sales organization. This leader will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow beyond $1BN in revenue. The ideal candidate has experience driving transformative initiatives that bring together people process and technology into elegant solutions to business problems related to all aspects of the sales experience.
This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area NYC Metro Area and Washington D.C. Metro Area.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
- You have innate curiosity in how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
- You want to be with the best: Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.
In this role you will:
- Partner closely with Senior Sales Leadership to optimize our Enterprise Sales motion ensuring scalable efficient processes that drive retention and expansion.
- Lead cross-functional programs focused on improving Sales outcomes including process redesign tooling enhancements and analytics-driven improvements.
- Intake assess and prioritize Sales-specific requests and process gaps based on business impact and effort developing a roadmap aligned to retention and recurring revenue goals.
- Develop and maintain operational metrics that uncover inefficiencies or risks within the seller workflow; provide actionable insights and partner with cross-functional teams to implement solutions.
- Collaborate with Salesforce Systems and RevOps teams to enhance automation deliver scalable tooling define business requirements conduct UAT and manage end-user communications.
- Govern Enterprise Sales Policies ensuring clarity compliance and consistent application globally; manage documentation and run routine audits to ensure adherence.
- Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.
- Hire develop and lead an inclusive engaged and high performing team.
Minimum requirements for this role:
- 6 years of experience in Sales Operations roles supporting Enterprise organizations within a fast-paced SaaS environment.
- Proven ability to drive improvements in Sales workflows through cross-functional project management.
- Expertise in and related sales tech tools.
- Strong organizational skills and business judgment with a track record of leading complex projects from strategy through execution.
- Analytical mindset and ability to use data to influence sales strategy and decision-making.
- Excellent communication skills and experience translating policy/process into field-facing resources and guidance.
- Bachelors degree from a top university; focus in business finance economics or engineering preferred. MBA optional.
Required Experience:
Manager