Infrastructure Analyst
Infrastructure Analyst
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1 Vacancy
Job Description
Why Work for Saddle Creek
Saddle Creek Logistics Services succeeds by promoting a diverse friendly and respectful teamwork environment. As a vital service provider we not only make a difference in our community but offer our associates opportunities to enhance their skills build meaningful careers and end each day with a sense of accomplishment. If youre looking for a family-oriented company that lives by its values and offers competitive pay and benefits join our team today.
Note that if you are viewing this posting on an external job board (such as Indeed LinkedIn ZipRecruiter etc.) unless specifically stated in the posting the provided salaryestimatesmay not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background skills and compensation requirements.
Department: Information Services (IS) Infrastructure & Technical Services
Location: Lakeland FL
Position Description
This role is responsible for provisioning installation/configuration operation troubleshooting and maintaining systems hardware/software and related infrastructure. This role will analyze and identify all or part of the existing or new computer (and/or server) peripheral and network systems requirements taking into consideration the special technology needs of the Sponsor.
Responsibilities
- Maintain the virtual environment and Cisco UCS blade infrastructure.
- Manage a windows domain environment.
- Implementation and support of Active Directory (AD) architecture to support role-based access and systems access controls.
- Implementation of security controls in a Microsoft Windows environment including Group Policy Objects (GPOs)
- Manage O365 (SharePoint Exchange OneDrive Teams)
- Install and maintain new and existing servers building and deployment of systems images and configure hardware peripherals services settings directories storage accordance with standards and project/operational requirements.
- Provide support per request from team members and system users. Investigate and troubleshoot issues.
- Repair and recover from hardware or software failures using root cause analysis practices. Coordinate and communicate with impacted organizations.
- Perform periodic KPI reporting to support capacity planning.
- Develop documentation to include systems architecture maintenance and operations procedures.
- Manage hardware and software load balancing technologies.
- Familiar with scripting via PowerShell
- Follows ITIL framework / best practices.
- Implement solutions to optimize the infrastructure operations and for conducting research and development to ensure continual innovation as needed.
- Apply OS patches and upgrades on a regular basis and participate in patching and on call rotation.
- Perform ongoing performance tuning hardware upgrades and resource optimization as required. Configure CPU memory and disk partitions as required.
- Familiarity with policies and standards regarding IT security
Qualifications
Education/Certifications
- Associate degree in computer science or management information systems required Bachelors degree in computer science or related field preferred.
- Microsoft VMware Cisco UCS ITIL/EXIN CompTIA certifications preferred.
Experience
- At least 2 years of experience maintaining servers and systems.
- The ideal candidate will have experience with the following:
- Enterprise licensing models and annual true-up reportingM
- Microsoft Technologies: Windows Server 2016/2019/2022 MECM IIS SQL Clustering Client Operating Systems
- Virtualization technologies: VMware
- Experience with IT Operations Process models
- Strong experience in hardware engineering performance analysis engineering and data center operations including standup and maintenance.
- Experience with systems security analysis controls design and implementation
- Understanding of networking technology fundamentals
- Understanding and demonstrated experience with Active Directory Domain Services; ADUC ADSS ADFS DFS GPOs DHCP and DNS.
- Understands purpose use and implement SSL and other encrypted technology.
- Experience in the 3PL; warehousing (WMS) transportation (TMS) Omni-channel and fulfillment industry is preferred.
Knowledge Skills and Abilities
- Ability to travel up to 10% to provide site support as needed.
- Knowledge of Enterprise Architectures
- Knowledge with Change Management processes
- Strong communications skills both verbal and written
- Interpret and/or discuss information with others which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.
- Demonstrates strong problem solving / troubleshooting abilities.
- Demonstrates ability to create scripts to solve business needs and challenges.
#LI-LB1
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Benefits:
Benefits packageincluding medical dental vision HSA and medical reimbursement
Annual bonus eligibility
401(k) match
Vacation and holiday pay
Employee assistance and identity theft protection
Career development and opportunity for internal promotions
Tuition reimbursement for further education
Company paid life insurance and short term disability
Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race gender national origin ancestry age color religious creed marital status genetic information sexual orientation gender identity gender expression sex (including pregnancy breastfeeding and related medical conditions) mental or physical disability medical condition military and veteran status or any other status or condition protected by applicable federal state or local laws governmental regulations and executive orders. View the EEO poster the E-Verify Postinghere.
Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity please send an e-mail toand let us know your contact information and the nature of your request.
Required Experience:
IC
Employment Type
Full-Time
