Head of FEC, Credit and C&R, UK&I
Head of FEC, Credit and C&R, UK&I
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Job Description
As Head of FEC Credit & C&R UK&I you will have overall responsibility for local FEC Credit and Collections & Recovery activities. You will be executing the first line responsibilities building and maintaining a solid risk culture together with the Regional Chief Risk Officer and ensuring effective and efficient risk related processes. This is a statutory Senior Manager role under the Senior Manager & Certification Regime and a Director of the UK business.
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Key responsibilities
- Manage coach and support the managers and team leads reporting to you.
- Analyse the risks in customer and vendor applications approve transactions within your authorisation level and decide upon strategies/provision levels regarding distressed accounts.
- Assess or approve Customer Due Diligence (CDD) assessments and ensure that regulatory requirements are embedded in the daily activities in order to support the business in achieving their budgeted risk loss targets.
- Translate our customer needs into solutions whilst meeting DLLs risk appetite.
- Closely align on all relevant risk and FEC items with the commercial domain.
- Build effective relationships with regional risk roles and your counterparts in other countries. You will be part of the local MT and build strong relationships within the local organisation.
- Participate in risk/credit committees.
- Work with the Flow Risk Specialist to refine auto decisioning rules set partner ranking and the amount up to which proposals from individual partners can be auto decisioned.
- Provide support to the Europe and Global Risk functions when required.
- Ensure the Risk Control Framework adequately monitors the core risks in the business.
Critical Targets
- Credit risk costs within Through The Cycle (TTC) budget and Non-Performing Loans (NLPs) (and development) within target
- Reviews for CDD and FEC managed within time and within target level.
- Quality and timeliness of decisions adequately balancing customer commercial needs and risk appetite focus
- Optimising performance of the Automated Credit Decisioning system maximising the proportion of business the system can decision and minimising the percentage of low side overrides
- Compliant process and procedures with governance policies authorisation levels and aligned with DLL framework.
- Ensure the knowledge and skills requirements as outlined in the risk curriculum.
- Human resource planning and member engagement
Skills and Capabilities Required
- More than 10 years experience in risk management or compliance. Having experience applying significant levels of credit authority is preferable.
- You must have a natural tendency to collaborate with customers partners and colleagues to achieve shared professional results.
- You have experience in providing powerful hierarchical and functional guidance towards the country organisation.
- Strong leadership profile showing capability to build teams coach and mentor.
- High level strategic thinking.
- Strong stakeholder understanding/networker.
- Strong understanding and application of Risk : Reward.
All members enjoy
- Work-Life Balance: Flexible working including hybrid designed to support you at every stage of life.
- Global and Inclusive Culture: A global and inclusive culture where your unique background and perspectives are valued.
- Two volunteering days: Two working days to contribute to charities and your community.
- Comprehensive Benefits: Health wellness and financial programs including mental health support parental leave and industry leading holiday package.
- Professional Growth: Access to training mentorship tuition reimbursement and career development programs tailored to your goals.
- Click this link to look at the benefits in your region.
Choose Wellbeing
At DLL we recognise that investing in member wellbeing is essential for creating an inclusive and supportive work environment. This not only promotes personal and professional growth but also boosts productivity engagement and overall success. We focus on the following:
- Supporting Members During Moments That Matter: We provide dedicated support resources to help you navigate significant events in your work your lifestyle and your personal moments.
- Implementing Global Wellbeing Programs: We carefully select and implement programs that enhance our members experience.
- Embedding Wellbeing in Everything We Do: We integrate wellbeing into all our practices and policies to ensure it is a fundamental part of our culture.
Good to know:
- Deadline for application: 24th August 2025.
- The selection process may involve an assessment.
- Applications via email will not be reviewed. Please apply online via our career website.
- DLLs referral program applies.
- For more information please contact Natalie Gray Talent Acquisition Partner via
DLL is an equal opportunity employer committed to inclusive and barrier-free recruitment and selection processes. At DLL we believe in building an inclusive workforce that reflects the diversity of the communities we serve. We celebrate differences and strive to create an environment where everyone feels empowered to thrive.
We are dedicated to ensuring our hiring process is inclusive and accessible. If you need any accommodation at any stage please let your Talent Acquisition Partner know.
Hiring is subject to successful completion of a background check.
Required Experience:
Director
Employment Type
Full-Time
