Knowledge Support Executive

CMS has a rare and exciting opening for a Knowledge Support Executive in London. Join a collaborative team and gain valuable experience and insight into the creation and management of know-how and the use of innovation and technology.

About us

CMS is a Future Facing firm with more than 80 offices in over 45 countries and 5800 lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients our people and the communities we work in.

We take a bold dynamic and agile approach to ensure our clients are able to face the future with confidence. We are driven by emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire impact and support our clients and our people helping them to maximize their potential and thrive.

About the role

The successful applicant will be working with the Banking Knowledge Team (BKT) supporting busy and diverse practice areas that include corporate and leveraged finance real estate finance infrastructure project energy and asset finance restructuring and insolvency fintech and digital assets.

You will provide dependable detail-oriented proactive and responsive administrative and organisational support ensuring efficient and accurate management of their schedules communications and knowledge project workflows. The role requires anticipating needs and effectively prioritising competing tasks with minimal supervision enabling the BKT to focus fully on their legal expertise and strategic knowledge management objectives.

In this role you can expect to get involved in a variety of work including:

Knowledge Bulletin & Briefings: Lead the weekly production of the Banking knowledge bulletin coordinating content updates formatting and distribution across internal platforms.
Training & Events Support: Coordinate all aspects of internal Banking training sessions know-how meetings drop-ins and trainee programmes. This includes logistics calendar invites presentation materials attendance tracking and post-session documentation.
Document Management & Templating: Assist in the creation updating and formatting of standard forms guidance notes and training materials ensuring consistency with firm-wide templates and house style.
Strong document formatting using styles templates and themes:
oConfident with structuring documents (TOCs headers/footers section breaks tables)
oSkilled in track changes comments and version control
oProficient in advanced editing tools (find & replace cross-references bookmarks)
oExperience with document collaboration and comparison tools
oSolid file management and troubleshooting of formatting or layout issues

Knowledge Systems Maintenance: Upload and manage content across internal knowledge platforms (Horizon iManage) ensuring cross-linking tagging and version control for accessibility and accuracy.
Trainee & New Joiner Support: Coordinate knowledge training and access for trainee intakes and new joiners including training logistics materials recording attendance and maintaining distribution lists.
Monitoring & Updating External Resources: Track developments in key external resources (e.g. LMA JIBFL) uploading relevant updates to internal systems and bulletins as required.
Meetings & Committee Coordination: Schedule and support Know-How and Innovation committee meetings maintain task tracking documents and provide workflow updates.
External Publications: Support the approval and publication process for external briefings and ensure visibility across internal knowledge platforms.
Team & Administrative Support: Provide general administrative assistance manage shared inboxes maintain training calendars and ensure consistency in team procedures and documentation.

About you

We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants so to be considered for this role you must meet the following skills and experience:

• Self-motivated with strong time management able to work independently and meet deadlines under pressure.
• Detail-oriented with high accuracy in document typing and formatting.
• Skilled in IT and Microsoft Office; confident using business tools.
• Strong organisational and planning abilities.
• Excellent interpersonal and communication skills; able to build relationships at all levels.
• Professional dependable and team-oriented with a positive solutions-focused mindset.
• Demonstrates integrity reliability and commitment to team and organisational goals.

Whats in it for you

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few these include:

Competitive basic salary (reviewed annually)
Flexible hybrid working policy
Generous bonus scheme
Up to 25 days holiday (rising to 28 days with service)
Holiday exchange scheme
Private medical insurance
Enhanced parental leave

If you would like to read more information regarding our range of benefits please visit our Rewards & Benefits page on our website.

Equal opportunities

At CMS we place diversity and inclusion at the centre of our culture and the heart of our organisation. As a firm we recognise celebrate and embrace the diverse talent our society has to offer because we know that to solve big problems we need the best and brightest minds available to support of this goal we commit to actively breaking down barriers which stand in the way of those from diverse backgrounds and play our part in levelling the playing field.

As a Future Facing Firm we strongly believe that a career in law should be open to people from all walks of life because not only does diversity of thought and experience make our firm a stronger and more sustainable business but it also makes it a more rewarding place to work.

When recruiting we prioritise attracting talented people and we actively promote a flexible working environment which enables all our team members to thrive. If you see a role you are interested in but dont feel you meet 100% of the criteria we encourage you to still consider making an application. We also welcome applications from those who may be looking to return to the workforce after a career break.

We are proud to say our leadership in creating an inclusive working culture has been celebrated and recognised externally including being listed for a number of years in the Times Top 50 Employers for Women and the Social Mobility Index.

We are a Level 2 Disability Confident Employer and we actively encourage applications from people with disabilities whether visible or invisible. We are committed to promoting equality of opportunity throughout our recruitment process and in every element of the employee life cycle. If you require assistance or if you would like to discuss any accessibility requirements or adjustments as part of the recruitment process please contact a member of the Talent Acquisition team at who will be happy to support you.

Ready to apply Here are the next steps.

We look forward to receiving your application online via the CMS careers site. Please contact our Talent Acquisition team if you have any questions.

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

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