QA Test

POSITION CONCEPT

This position is responsible for leading the test and quality assurance efforts for new and enhanced software applications and SaaS solutions. The Program Test and QA Analyst will develop execute and oversee comprehensive test plans ensuring the delivery of high-quality robust and secure applications. This role requires deep technical expertise in testing methodologies strong analytical skills and the ability to work within development teams. Collaborating closely with internal subject matter experts this role will drive strategic initiatives identify and resolve defects mitigate budget risks and develop effective process improvements.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Provide strategic leadership in cross-functional collaboration with program and project managers developers and analysts to shape project vision and architect robust enterprise-aligned test strategies that ensure the integrity and scalability of software and SaaS solutions. 15%

2. Develop detailed test plans test cases and test scripts covering functional integration regression performance and security testing.15%

3. Estimate testing efforts and contribute to project timelines and resource allocation discussions.10%

4. Lead the development of the test strategy and oversee the executHS1 MT2 ion of test cases identify document and track defects using appropriate bug tracking systems.10%

1. Perform thorough root cause analysis for identified defects and work closely with development teams to ensure timely resolution.10%

2. Lead ad-hoc testing and exploratory testing to uncover issues not covered by formal test cases. 10%

3. Actively contribute to the continuous improvement of testing methodologies processes and tools within the department. 10%

4. Develop and maintain departmental test procedures standards and reporting mechanisms aligning with overall IT standards. 10%

5. Utilize and advocate for automation testing where appropriate assisting in the development and maintenance of automated test suites. 10%

RELATIONSHIPS

Key Internal: Collaborates extensively with development teams product management project management business analysts end users and various business units to ensure quality throughout the software development lifecycle.

Key External: Interacts with vendors for testing tools platforms or services as needed focusing on technical evaluation and integration.

QUALIFICATIONS

Education

Required: Bachelors degree in Computer Science Management Information Systems Engineering or Information Technology (in lieu of degree additional years IT test work experience may be considered).

Preferred: Masters degree in business administration Computer Science Management Information Systems or Information Technology related discipline.

Licenses/Certifications

Preferred: Holds an industry-level certification (IT or Project Management).

EXPERIENCE

Direct Experience

Required: A minimum of 4-6 years experience in managing IT lieu of bachelors degree a minimum High School diploma and 10 years of IT test work experience may be considered.

Preferred: 3 years of Program Management Office supervisory or IT management experience.

Knowledge/Skills/Abilities (KSA)

Required: Strong leadership planning and organizing and interpersonal skills. Strong Program Management Office (PMO) experience. Must have demonstrated sound technical knowledge in areas relating to Systems Development Life Cycle (SDLC) Program Management Office (PMO) and project portfolio analysis.

LEADERSHIP COMPETENCIES

Speaks up on Safety Health and the Environment

Takes Ownership and Acts with Integrity

Drives Operational Excellence for Customers

Builds Strong Collaborative Relationships

Develops People and Teams

Cultivates Innovation and Embraces Change

Thinks Strategically and Exercises Sound Judgment