Senior Living Director of Resident Services (Assisted Living and Memory Care)
Senior Living Director of Resident Services (Assisted Living and Memory Care)
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$ 85000 - 90000
1 Vacancy
Job Description
Wesley Manor Retirement Community is seeking a highly motivated and compassionateSenior Living Director of Resident Servicesto join our this key leadership role you will be responsible for overseeing the delivery of exceptional resident services across our assisted living and memory care departments ensuring the highest level of care and satisfaction for our residents. You will work closely with our dedicated team to create a warm and welcoming environment that promotes independence dignity and overall well-being.
Salary range of $85000-$90000 depending upon experience
Key Responsibilities:
- Develop and implement resident care programs and services that meet the physical emotional and social needs of our residents in both assisted living and memory care settings.
- Oversee the assisted living and memory care departments ensuring that all services provided align with our commitment to quality care and resident satisfaction.
- Supervise and lead a team of resident services staff including nurses caregivers and support personnel fostering a collaborative and supportive work environment.
- Ensure compliance with all regulatory requirements and maintain accurate and up-to-date resident records across all departments.
- Collaborate with other departments to coordinate and integrate services ensuring a holistic approach to resident care.
- Conduct regular assessments of residents needs and develop individualized care plans tailored to the unique requirements of those in assisted living and memory care.
- Foster a culture of resident engagement and empowerment promoting socialization activities and events that enhance quality of life for all residents.
- Act as a liaison between residents families and staff addressing concerns and resolving issues in a timely and compassionate manner.
- Stay current with industry trends and best practices in senior living particularly in assisted living and memory care and implement innovative approaches to enhance resident services.
- Participate in the recruitment training and development of staff ensuring a high-performing and compassionate team.
- Monitor and manage the department budget ensuring efficient use of resources and adherence to financial goals.
Qualifications:
- RN/LPN Active license in Kentucky.
- Minimum of 2 years of experience in a leadership role in senior living assisted living or a related healthcare setting.
- Strong knowledge of resident care regulations policies and procedures.
- Excellent communication and interpersonal skills with the ability to build positive relationships with residents families and staff.
- Demonstrated leadership abilities including the ability to motivate and inspire a team.
- Compassionate and empathetic approach to resident care with a commitment to providing exceptional service.
- Strong organizational and problem-solving skills with the ability to manage multiple priorities effectively.
- Proficiency in computer systems and software applications relevant to resident services.
Skills:
Ability to lead motivate and inspire a diverse team of staff members fostering a collaborative and supportive work environment.
Excellent verbal and written communication skills to effectively interact with residents families and staff ensuring clear and compassionate exchanges.
Strong ability to build positive relationships with residents families and team members demonstrating empathy and understanding.
Proficiency in managing multiple priorities tasks and projects efficiently while maintaining attention to detail.
Strong analytical and critical thinking abilities to address challenges and develop effective solutions in a timely manner.
In-depth understanding of resident care regulations policies and procedures relevant to assisted living and memory care settings.
Required Experience:
Director
Employment Type
Full Time
