Senior Product Manager, Self-service Tools - Quick Commerce
Senior Product Manager, Self-service Tools - Quick Commerce
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Job Description
Were hiring a Senior Product Manager - Self-service Tools to join the Quick Commerce Global Services team powering Delivery Hero - based in Glovo Barcelona.
YOUR MISSION
In this role youll be part of a central team within Delivery Heros Global Services unit shaping solutions that serve our entire global ecosystem and your work will drive impact across Delivery Heros regional brands worldwide. Youll be working with cross-functional teams to build scalable solutions that enhance customer experiences and operational excellence on a global scale. Its a unique opportunity to combine Glovos vibrant fast-paced culture with the reach and complexity of one of the worlds largest local delivery platforms.
This role will enable our long-tail business to scale by building robust self-service tools that allow partners to independently manage their presence on our platform. The goal is to reduce operational friction increase partner autonomy and drive higher engagement and performance.
THE JOURNEY
Develop a product roadmap for partner self-service capabilities from initial setup to ongoing store management.
Deliver tools enabling partners to:
Set up their stores independently.
Manage and update their content (menus assortments pricing etc.).
Oversee store operations and manage orders.
Monitor performance metrics and take action directly through the platform.
Conduct user research to understand partner needs and pain points translating insights into scalable features.
Collaborate with engineering design and business teams to ensure timely and high-quality delivery.
Align with regional and central stakeholders to prioritize features and ensure relevance across markets.
Analyze the adoption and impact of self-service features on operational efficiency and partner satisfaction.
Qualifications :
WHAT YOU WILL BRING TO THE RIDE
9 years of product management experience building self-service tools or platforms.
Strong analytical skills with a data-driven approach to problem-solving.
Excellent stakeholder management and alignment across complex multi-market environments.
Proven ability to deliver intuitive user-friendly solutions for non-technical users.
Additional Information :
Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.
We believe driven talent deserves:
- Monthly Glovo credits to satisfy your cravings!
- Discounted gym memberships to keep you energized.
- Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
- Enhanced parental leave and office-based nursery.
- Online therapy and wellbeing benefits to ensure your mental well-being.
Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).
So ready to take the wheel and make this the ride of your life
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
