Robotics Competence Center Manager
Robotics Competence Center Manager
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Job Description
The Competence Center Manager will manage the knowledge base of our products in function of the usage in an after sales environment.
- He/she organizes the helpdesk function (24/7) in all aspects for the support of the regional field service teams our direct customers and the integrators.
- He/she is responsible to build out the second level competence team (experts in the different technologies)
- He/she creates and manages the technical information needed for the legal requirements (manuals) and maximizes the use of technical knowledge for service operations & customer operations.
- He/she manages the feedback loop from the field towards R&D & project engineering with the goal to improve the reliability and the serviceability
- He/she organizes & manages the technical training center for internal and external customers
Qualifications :
- Minimum bachelors degree in computer science Electrical Engineering a related technical field or equivalent practical experience.
- You have at least 10 years of experience in an equivalent function in an industrial environment
- You understand the needs of industrial customers & of our internal customers
- Excellent Communication and teamwork abilities
- Ability to manage multiple tasks and projects simultaneously
- Language knowledge: Dutch and English both fluently spoken and written
Additional Information :
What do we offer you
- A place in an enthusiastic young organisation with the necessary ambitions
- The necessary freedom and opportunity to take initiative.
- An intensive training by experienced people.
- An attractive salary in an international environment with many benefits:
- Company car with fuel card/charging pass
- Group & health insurance
- Meal vouchers (8)
- Net allowances
- CAO90 Bonus
- Laptop
- iPhone subscription
- 20 days of vacation plus 12 extra days for working a full year on 40h-workweek instead of 38h (32 leave days in total)
- Satellite office in Berchem ( Antwerp )
Unsolicited representations by third parties (recruitment agencies headhunters ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
