Workplace Experience Lead
Workplace Experience Lead
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Workplace Experience Lead
As the Workplace Experience Lead you will be responsible for creating implementing and evolving a world-class workplace experience strategy that inspires confidence connection and pride for all the clients employees and guests. You will shape the culture and delivery of exceptional workplace experiences that align with the clients values and business objectives.
Key Responsibilities:
Own and evolve the workplace experience strategy and vision implement programs and intitiatves to meet and exceed clients expectations
Extend oversight and best practice to the other national sites
Lead and develop the experience team through feedback recognition and regular coaching
Host daily team huddles to align priorities and energise employees
Manage vendor alignment and relationships embedding hospitality-focused standards across cleaning catering security and AV support
Conduct daily walkthroughs of key zones (lobby visitor centre work floors) to assess readiness and connect with employees
Resolve high-impact issues with empathy and precision
Sound like you This is what were looking for:
Background in workplace experience hospitality operations management in a corporate environment is preferred
Proven experience leading multidisciplinary teams in a high-performance environment
Exceptional stakeholder engagement and vendor management skills
Passion for coaching and developing team members
Superior problem-solving skills and decisive decision-making under pressure
Bachelors degree in hospitality facilities management or a related field would be desirable
What to expect from us:
As an organisation we dont just accept that we are a place of many different people but we embrace it we celebrate it and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.
This is why for more than a decade we continue to rank among the Worlds Most Ethical Companies.
If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Location:
On-site Bengaluru KA Hyderabad TSScheduled Weekly Hours:
48Job Tags:
Transition ManagementIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Employment Type
Full-Time
