- Deliver outstanding service by promptly and courteously assisting guests during check-in check-out and throughout their stay.
- Handle all incoming calls in a professional manner striving to exceed guest expectations.
- Accurately manage guest and hotel accounts ensuring timely and correct posting of charges.
- Support the team in ensuring smooth and efficient Front Office operations.
Qualifications :
- Excellent communication interpersonal and time management skills.
- A positive friendly attitude with a strong team spirit.
- Impeccable grooming and professional presentation.
- A genuine passion for the hospitality industry and delivering memorable guest experiences.
- Flexibility to work a variety of shifts including early mornings late evenings weekends and public holidays.
Additional Information :
Our commitment to Diversity & Inclusion:
At Accor we believe diversity and inclusion are key to innovation and success. We welcome applications from individuals of diverse backgrounds and are committed to providing reasonable adjustments throughout the recruitment process if required.
Benefits Your Way:
- The opportunity to Work Your Way across Accors global network of brands.
- A supportive and engaging team culture in the iconic Darling Harbour precinct.
- Development opportunities at Accors flagship property in Australia.
- Access to Accor staff benefits including discounted accommodation & dining worldwide.
Remote Work :
No
Employment Type :
Part-time