Care & Repair Case Worker (Specialist Support Worker)
Care & Repair Case Worker (Specialist Support Worker)
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Job Description
What is great about the role
This is more than just a job. Its an opportunity to make a meaningful difference every day. As a Care & Repair Caseworker (Specialist Support) youll work directly with older people across Newport helping them stay safe warm and independent in their own homes. You will provide tailored advice and assistance on adaptations and repairs to enable older people live independently or to allow for a discharge from hospital. Well support you to grow your knowledge and skills with access to learning networks and opportunities to influence how our service evolves. Youll be part of a friendly values-driven team that puts people first.
Where does this role fit in
Youll be part of Newport Care & Repair working within the Pobl Group. Our mission is to support older homeowners and private renters to stay in homes that meet their needs.
In this role youll:
- Visit people in their homes or local venues to talk through housing concerns and find practical solutions
- Offer clear accessible advice about help available from grants and benefits to home repairs and adaptations
- Coordinate technical surveys and repairs with trusted contractors
- Refer or signpost people to other local support services when needed
- Build strong relationships with Social Services Housing Health teams and voluntary groups
- Promote the service through events and meetings with local communities
Youll report to the Care & Repair Manager and work closely with the wider team to ensure our service is inclusive responsive and high quality.
What skills and experience do you need
Were looking for someone who is kind dependable and motivated by helping others. You dont need to know everything on day one well provide training but the following experience and skills will really help:
- Experience supporting older or vulnerable people
- Experience working with external agencies (e.g. health housing or voluntary sector)
- Good written and spoken communication skills
- Confidence to work on your own initiative and as part of a team
- Basic IT skills (e.g. using email and Word)
- A full clean UK driving licence
- A good understanding of equality diversity and the challenges some communities face
- An awareness of the housing and wellbeing needs of older and disabled people
If youve got the right values and a desire to learn wed love to hear from you
What are the pay and benefits
- The exact salary for this part-time permanent position (22.5 hours per week) is 19117.
- Our standard days for our team are Monday to Friday. Were happy to discuss a working pattern that suits the successful candidates part-time hours.
- We offer flexible working arrangements. While the base location is Newport our team works both in the community and on a hybrid bas
- 26 days holiday entitlement plus Bank holidays rising to 30 days (Pro rata) with length of service
- The successful candidate will need a basic DBS check in place which we pay for.
- Pension scheme
- Sick Pay
- Colleague Referral Scheme (250 per referral)
- Time for Talking a free counselling service
- Health Cash Plan
- Savings Scheme
- Electric Vehicle Lease Schemes
- Cycle to work and Electric Car scheme
- Eyecare plan
- Give as You Earn charity donation scheme
- Gym and shopping discounts
- Training and progression opportunities
Whats FREDIE
We are guided in all that we do by a group of principles that we call FREDIE these are: Fairness Respect Equality Diversity Inclusion Engagement. This means that whatever your background you will have an equal opportunity and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process please contact or
How do you apply
If you have the skills experience and enthusiasm required to be our next difference maker please follow the prompts to apply now. We just need an up to date CV alongside a short/ focussed cover letter around your motivation skills and experience for the role along with a few contact details so that we can get back in touch with you.
Our interview process will consist of a panel interview and will be week commencing 1st September in our Newport office
Who are Care & Repair Newport and Pobl group
Care & Repair Newport is dedicated to providing home improvements repairs and adaptations for older and disabled individuals in Newport enabling them to live safely and independently in their own homes. This agency is hosted by the Pobl Group a prominent organisation in Wales that offers housing care and support services. By hosting Care & Repair Newport Pobl Group supports the agencys mission to enhance the quality of life for older people in the community.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
