Scheduling Specialist

Welcome! Are you ready to begin a NewPath

At NewPath we do more to make a difference -more for each child each client and our community. Our dedicated team does what it takes day and night to get to the heart of every case and deliver the best care. Backed by a full breadth of services we cater to each individual and answer to every need. We reach more ages with more experts for more results. Every program offers opportunity for change every plan improves lives and every person ignites hope one success story at a time.

Make an Impact as Scheduling Specialist!

The NewPath Child & Family Solutions Scheduling Specialist is responsible for schedule management activities including but not limited to case assignment scheduling appointments obtaining and verifying demographic and filling cancelled appointments. The Scheduling Specialist works autonomously with independent judgement as well as working in a collaborative environment as a team player.

Locations:

NewPath Central East and Butler Campuses

Company Perks: Quick Reference

• Competitive Compensation
• Excellent Benefits Package Including Medical Dental Vision and Life Insurance
• Career Growth in an Inclusive Company Culture
• 401(k) (4% automatic employer contribution - no required match)
• Paid Holidays Vacation and Sick Days
• Employee Discounts & Partner Programs
• Tuition Reimbursement
• Employee Assistance Program
• Flex Spending Accounts
• Paid Family/Paternal Leave
• Legal Benefits Services
• Clinical Counseling/Therapy Licensure Supervision Hours (Cost Covered)
• Board Licensure Exam Cost Covered (Therapy Counseling and Nursing)
• Employee Discounts

What youll be doing:

• Maintain and keep updated all medical schedules. Uploaded schedule in ECR for OP new hires.
• Send ROI and Designee forms as needed for medical appointments.
• Schedule all drug rep lunches and maintain lists and confirmations.
• Accurately schedule appointments for all clients.
• Answer questions regarding appointment type length of appointment staff person expected to provide the service. Provide directions to facility for office-based appointments.
• Verify demographic for all appointments scheduled updating the client ECR as appropriate.
• Maintain a back-up schedule per Agency protocol to ensure scheduling is seamless during EHR downtown.
• Conduct daily reminder/confirmation texts to increase engagement and appointment success.
• Verify information returned on monthly payer reports by checking against state systems.

Qualifications:

• Minimum of High School Diploma or equivalent.
• Prior experience in customer service required.
• Prior experience in behavioral health or medical field preferred.
• Prior scheduling experience preferred.
• Must be at least 21 years of age.
• Have a Valid drivers license with no more than 5 points and current automobile insurance.
• Must be able to pass a criminal background check.

NewPath Child & Family Solutions an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.

If you are unable to apply online due to a disability or have a special need that requires accommodation please let us know by contacting Human Resources at

** A clean criminal background check is required.

Required Experience:

Unclear Seniority