Visual Communications Coordinator

REPORTS TO: Communications Director
FLSA STATUS: Exempt - Administrative
CLASSIFICATION: Personnel system - Requires successful completion of a six-month probationary period.
PAY GRADE: 120

SAFETY SENSITIVE: No

Bachelors degree in communications graphic design or related program required with three years of experience required in coordinating training working with and/or leading interdepartmental or intradepartmental teams; or any equivalent combination of education training and experience that provides the requisite knowledge skills and abilities for this job.

Experience with Canva and Adobe Creative Cloud programs including InDesign Photoshop and Illustrator.

Certification in two relevant Adobe Certifications or ability to obtain one certification within 12 months of hire and a second within 18 months of hire.

Must possess a valid drivers license.

Supervisory experience preferred.

The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Develops maintains and coordinates ACCGov photograph image QR code and logo library across the organization. Provides items as needed to departments or outside organizations for official use. Coordinates and maintains use of a digital asset management (DAM) system across departments.

Provides graphic design services and template creation for Communications Department projects and outlets and other departments projects as appropriate and available.

Develops maintains and coordinates official ACCGov templates (i.e. presentations letterhead business cards public meeting flyers) to ensure brand consistency/integrity.

Assists departments by consulting and developing graphics and user experience (UX) layout options for website pages as appropriate in conjunction with the Digital Services Coordinator.

Assists with monitoring maintaining and creating content for official @accgov social media outlets.

Collaborates and consults with departments regarding the development of visual assets to improve both internal and external communications and/or to promote services and programs.

Reviews and approves visual assets (print digital imagery etc.) produced by departments as appropriate before they are distributed to ensure brand consistency/integrity proper technical standards and accessibility compliance.

Coordinates interactions with ACCGov Print Shop and outside printers and consultants related to graphic design services and production processes.

Develops training experiences for departmental liaisons involved in or interested in graphic design to further their skills and provide consistent brand guidance.

Coordinates internal visual asset working group across ACCGov to continue training and discussion on an ongoing basis related to industry best practices technical design skill development and brand consistency/integrity.

Researches writes and develops content and design for print and electronic publications to communicate with internal and external audiences; works with departments to get participation from all levels of the government.

Researches and evaluates visual design-related software/service solutions for use across departments. Works with departments as appropriate to implement future design software/service solutions to ensure consistency across ACCGov in systems.

Assists with development of best practices guidelines policies and standards for visual asset use. Monitors use of website website components printed materials and social media to ensure adherence to these measures.

Assists with creating and monitoring the distribution of video and graphical information to ACTV and associated monitors in public spaces. Assists with developing new locations for public video monitors.

Establishes effective working relationships with ACCGov departments and staff.

Coordinates and/or participates in ACCGov cross-department teams or employee groups.

Provides customer service to residents through in-person phone email and/or social media contact. Addresses solves or forwards complaints to appropriate departments.

Provides input and guidance on Communications Department projects as well as other departments projects as appropriate.

Works with other Communications Department staff to coordinate assignments and oversight of interns.

Assists with broadcast and streaming of Mayor and Commission meetings and other meetings as needed.

Performs clerical duties related to position.

Performs other related duties as required.

Knowledge Skills and Abilities

Knowledge of the principles practices and procedures of the operations and functions of ACCGov as well as federal and state laws and local codes as they pertain to the performance of duties related to the position of Visual Communications Coordinator.

Knowledge of the elements of the graphic design and printing processes.

Knowledge of modern office procedures as required in the performance of duties.

Knowledge of and proficiency with the use of computers current department software programs used for word processing spreadsheets graphics and various employee engagement related activities.

Knowledge of statistical and related mathematical analysis.

Skill and experience in gathering information and presenting written materials reports and documents.

Skill in delivering presentations to diverse groups.

Ability to plan and organize events programs educational activities and work projects.

Ability to plan organize and/or prioritize daily assignments and work activities.

Ability to use independent judgment in routine and non-routine situations.

Ability to compile organize prepare and maintain an assortment of records reports and information in an effective manner and according to departmental and /or governmental regulations.

Ability to train coordinate and provide feedback to people with diverse backgrounds and learning abilities.

Ability to effectively communicate at a very high level and interact with employees at all levels in the government.

Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments.

Ability to handle the required mathematical primarily statistical calculations.

Ability to operate office and audio-visual equipment.

Ability to assemble information and make written reports and documents in a concise clear and effective manner.

PHYSICAL REQUIREMENTS:Must be physically able to operate a variety of machinery and equipment including a computer printer calculator telephone copier video equipment overhead projector and motor vehicle. Must be able to use body members to work move or carry objects or materials. This position requires: walking standing bending stooping pushing pulling lifting fingering grasping feeling seeing talking hearing and repetitive motions. Must be able to move around a training facility for extended periods of time. Must be able to exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. Physical demand requirements are at levels of those of light work.

DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional structural or compositional characteristics (whether similar to or divergent from obvious standards) of data people or things which may include various reports training bulletins and manuals.

INTERPERSONAL COMMUNICATION: Requires the ability to communicate at a very high level; the skill to present training programs to all employees regardless of their educational level and to motivate employees to apply the training information effectively on the job. Requires the ability to give/receive information and/or assignments.

LANGUAGE ABILITY: Requires the ability to read a variety of training manuals and materials management policies and informational documentation directions instructions and methods and procedures. Requires the ability to prepare correspondence training reports assessments and materials using prescribed formats and conforming to all rules of punctuation grammar diction and style. Requires the ability to speak to people and/or before groups of people with poise voice control and confidence.

INTELLIGENCE: Requires the ability to learn and understand complex principles and techniques to acquire and be able to expound on knowledge of topics related to primary occupation and to make independent judgments in the absence of management.

VERBAL APTITUDE: Requires the ability to record and deliver information to explain procedures and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative technical or professional languages including motivation personnel accounting legal medical and marketing terminology.

NUMERICAL APTITUDE:Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages; interpret graphs; and perform statistical calculations.

FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length width and shape visually with visual aid and office equipment and tools.

MOTOR COORDINATION:Requires the ability to coordinate hands fingers and eyes accurately in using visual aids and office equipment and while facilitating training. Requires the ability to use the keyboard lift bend push and pull objects or materials using body parts as the position necessitates.

MANUAL DEXTERITY:Requires the ability to handle a variety of items such as a computer printer typewriter calculator telephone copier VCR video equipment overhead projector training aides and motor vehicle. Must have average levels of eye/hand/foot coordination.

COLOR DISCRIMINATION: Requires the ability to differentiate between colors and shades of colors.

INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions that include the ability to deal with differences in a training environment and the ability to control a classroom setting so all class members have an opportunity to participate. Must be adaptable to performing under moderate stress when confronted with an emergency.

PHYSICAL COMMUNICATION:Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sound by ear). Must be able to communicate via telephone and to speak before an audience.

ACCGov is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation to participate in the job application or interview process contact Leah Jagatic HR Coordinator Human Resources or .