Client Service Coordinator SA

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Position: Client Services Coordinator/Copywriter
Working hours: MondayFriday 2pm11pm PST

About the company:
We help professionals elevate their careers with expertly crafted resumes
cover letters LinkedIn profiles and strategic interview prep. Our work directly
impacts lives - and we do it with speed precision and heart.

About the role:
Were looking for a Client Services Coordinator whos not just reliable - but
remarkable. Youll be the go-to person ensuring our clients feel heard supported
and delighted from start to finish. This role is a mix of project coordination client
communication and process management - ideal for someone who thrives on
ownership details and delivering top-tier service.
You wont just manage tasks - youll be an essential voice in improving our client
experience and driving retention and referrals.

Duties and responsibilities:

As our Client Services Coordinator youll be at the heart of client success and operational excellence. Your daily responsibilities will include:

Managing client communications across LinkedIn Gmail phone and chat - always with professionalism warmth and speed.
Editing and preparing client-facing documents (communications proposals reports) to ensure polished high-impact delivery.
Conducting follow-ups to check satisfaction address issues and keep projects on track.
Supporting and collaborating with our US-based team to ensure workflows run smoothly and clients feel consistently supported.
Working directly with the Operations Manager to take on tasks solve problems and ensure nothing falls through the cracks.
Engaging in complex data entry across Microsoft Excel and online portals accuracy and efficiency are key.
Creating and maintaining clear communication workflows to streamline both internal and external processes.

Recruitment administration experience and strong attention to detail.

Position: Client Services Coordinator/CopywriterWorking hours: MondayFriday 2pm11pm PSTAbout the company:We help professionals elevate their careers with expertly crafted resumescover letters LinkedIn profiles and strategic interview prep. Our work directlyimpacts lives - and we do it with speed pre...