FSM

Field Service Manager (FSM) Poland QSR Europe

Ecolab is currently seeking a Field Service Manager QSR to work in our QSR (Quick Service Restaurant) business this role you will be responsible for partnering with our customers in the fast-food industry in an assigned territory providing them with customer service and solutions for all of their cleaning and sanitation needs.

Whats in it For You:

The opportunity to take on some of the worlds most meaningful challenges helping customers achieve clean water safe food abundant energy and healthy environments

The ability to make an impact and shape your career with a company that is passionate about growth

The support of an organization that believes it is vital to include and engage diverse people perspectives and ideas to achieve our best

What You Will Do:

Represent Ecolab with the worlds best-known food service brands and provide excellent customer service

Develop and enhance customer relationships while providing personal customer service advice and solutions for their cleaning and sanitation needs. Conduct food safety brand standards and other on-site evaluations at customer locations assessing workplace safety and environmental cleanliness

Accountable for the achievement of sales and expenses for assigned territory.

Provide training to customers on brand standards procedures and products

Perform installation and maintenance of equipment as necessary

Complete all required reporting and updating on a timely basis

Proactively looks for sales opportunities at store or franchise level.

Partner with Ecolab Account Management teams to solve customer issues and assist in program development

Maintain professional credentials and remain knowledgeable on current governmental regulations and industry practices

Complete food safety observations based on the customers required visit frequency (monthly or quarterly) and evaluate each department for improved operations

Meet with store management to provide feedback and findings after the store survey is completed and make recommendations for improvement

Plan and execute an efficient daily route to maximize effectiveness and productivity

Work with external service providers as needed and in a cost-effective manner.

Work collaboratively as part of a diverse Ecolab team

Minimum Qualifications and Experience:

3 years experience working in QSR or other relevant food service industry

Hold valid drivers license and acceptable Motor Vehicle Record

Spoken and written Polish and English language

Ability to interact effectively with others including senior level customers including the ability to teach coach and provide guidance and constructive feedback with tact and diplomacy