Risk and Safety Communications Specialist
Risk and Safety Communications Specialist
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Job Description
We are currently looking for aRisk and Safety Communications specialistto join ourCommunications and EngagementFunction within theEnablement Group.
This is a full-time opportunity on a permanent basis. The role will be based in 10 South Colonnade Canary Wharf London E14 4PU. Please be aware that this role can only be worked in the UK and not overseas.We are open to requests for flexible working. Please discuss this with the recruiting manager before accepting an appointment.
Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.
We are currently implementing a flexible hybrid way of working with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role this can flex up to 12 days a month with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.
Who are we
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices underpinned by science and research.
The MHRA Communications and Engagement Function is a multi-award-winning team that has a consistent track-record of achievement and providing value for money. Our focus is to support the Agency to deliver its business outcomes by putting patients and the public at the centre of all our work. We are organised in the following teams: News & Media Communications Patient and Public Stakeholder Engagement and Customer Experience. This role is in our Communications team.
The Risk and Safety Communications Specialist reports to the Head of Risk and Safety Communications and is integral to the Agencys risk communications function including the team ensuring high quality service provision from the team including providing clear strategic direction and priorities.Playing a key a role in delivering our Improving Safety Communications Strategy for the Agency.
Whats the role
Risk communication lead for regulatory and emerging issues. Ensuring timely responses and mitigating any risks using various risk communication channels to inform healthcare professionals and patients.
Ensure the risk communications strategy is implemented delivered and responds to emerging situations with solutions.
Maintain and nurture key stakeholders to help disseminate messaging and ensure effective communications are achieved.
Key responsibilities:
- Act as a lead communications specialist and develop and deliver communication strategies to inform the public and healthcare professionals in a managed way of any new issues or risks.
- Manage lead and maintain risk product information channels to enable the public and healthcare professionals are well informed of health issues.
- Map and engage risk communication stakeholders and nurture these relationships to communicate effectively.
- Act as a project manager for projects and key operational Groups inthe Agency to ensure we deliver effective risk communication and monitor the progress of the Improving Safety Communications strategy.
Who are we looking for
Oursuccessful candidatewill:
Leadership- Ensure colleagues and stakeholders have a clear understanding of objectives activities and timeframes. Consider different individual needs views and ideas championing inclusion and equality of opportunity for all. Consider the impacts of own and teams activities on stakeholders and end users. Role-model commitment and satisfaction with role. Recognise and praise the achievements of others to drive positivity within the team. Effectively manage conflict misconduct and non-inclusive behaviour raising with senior managers where appropriate.
Working Together - Good interpersonal skills and knowing how to work as a team to coordinate and deliver the end goal.
Managing a Quality Service - Experience of maintaining multiple projects whilst ensuring all risks are mitigated. Proactively manage risks and identify solutions.
Ability to communicate complex information in a clear and effective way to drive understanding and behaviour change.
Service Focused - You look for ways to serve customers putting their needs at the heart of everything you do.
If you would like to find out more about this fantastic opportunity please read our Job Description and Person Specification!
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The selection process:
We use the Civil Service Success Profiles to assess our candidatesfind out more here.
Online application form including questions based on theBehaviour Experience and Technical Success Profiles.Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind and our Hiring Managers will not be able to access your CV when reviewing your application.
Presentation to be prepared as part of your interview with further information being supplied when you reach this stage.
Interview which can include questions based on theBehaviour Experience Technical and Strengths Success Profiles.
In the instance that we receive a high number of applications we will hold an initial sift based on the lead criteria of candidates holding arelevant qualification along with membership of CIM CIPR or other relevant professional body is desirable but not essential.
Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allowsufficienttime. You can view the competencies for this role in the job description.
Use of AI in Job Applications
Applicants must ensure that anything submitted is factually accurate and truthful. Plagiarism can include presenting the ideas and experience of others or generated by artificial intelligence as your own.
If you require any disability related adjustments at any point during the process please contact as soon as possible.
Closing date:18th August 2025
Shortlisting date: from 19th August 2025
Interview date:from 1st September 2025
Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.
If you need assistance applying for this role or have any other questionsplease contact
Candidates will be subject to UK immigration requirements as well as Civil Service nationality information on whether you are able to apply is availablehere.
Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must completebasic personnel security standard checks.
Applicants who are successful at interview will be as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes including Tax-Free Childcare. Determine your eligibilityhere.
Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries please contact.
In accordance with the Civil Service Commissioners Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointmenton the basis ofmerit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint you should firstly contact Florentina OleylamiHead of Talent Acquisition.
If you are not satisfied with the response you receive you can contact the Civil Service Commission at:
Civil Service Commission
Room G/8
1Horse Guards Road
London
SW1A 2HQ
Responsibilities
Key Responsibilities and Results Areas
- Act as a lead communications specialist and develop and deliver communication strategies to inform the public and healthcare professionals in a managed way of any new issues or risks.
- Manage lead and maintain risk product information channels to enable the public and healthcare professionals are well informed of health issues.
- Map and engage risk communication stakeholders and nurture these relationships to communicate effectively.
- Act as a project manager for projects and key operational Groups inthe Agency to ensure we deliver effective risk communication and monitor the progress of the Improving Safety Communications strategy.
- Monitor and proactively establish mechanisms for engaging the public healthcare professionals and other key stakeholders with a focus on behaviour change and evaluation.
Lead development and delivery of risk communications strategies and content and create key messages in response to emerging and established risks.
Drive enhancements to available channels and systems to support risk communications.
- Proactively build relationships with internal and external stakeholders to ensure effective delivery of risk communications.
Plan and develop engaging content that responds to business priorities and our drive to be accessible to all audiences.
The job description is not intended to be exhaustive and it is likely that responsibilities and outcomes may be altered from time to time in the light of changing circumstances and after consultation with the postholder.
Qualifications
Required Experience:
Unclear Seniority
Employment Type
Full-Time
