ServiceNow Configuration Specialist
ServiceNow Configuration Specialist
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Job Description
Role: ServiceNow Configuration Specialist
Duration: 5 months
Location: Pheonix AZ - Candidates must be local
Interview Process: In person
Local Only Candidates - Resumes must specify the current location of the candidate all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission and available for in person interviews within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made.
Position Description:
Were looking for a detail-oriented ServiceNow Configuration Specialist to join our this role youll configure the ServiceNow platform based on templates created by our Process Improvement Team ensuring it meets our organizations specific needs without extensive customization or programming. Youll also spend about 30% of your time enhancing SharePoint functionalities.
Key Responsibilities:
- Configure ServiceNow according to predefined templates and guidelines from the Process Improvement Team.
- Adjust configurations to meet specific organizational needs.
- Work closely with the Process Improvement Team to understand and apply template nuances.
- Improve SharePoint functionalities to enhance user experience and system performance.
- Facilitate the transition of information from SharePoint to Microsoft Teams.
- Provide user support and troubleshoot issues related to ServiceNow and SharePoint.
- Maintain documentation for configurations and processes.
- Monitor system performance to ensure everything runs smoothly.
Qualifications:
- Experience configuring ServiceNow.
- Understanding of ServiceNow and SharePoint architecture and functionalities.
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively with cross-functional teams.
- Effective communication skills both verbal and written.
- Familiarity with Microsoft Teams and its integration with SharePoint.
Employment Type
Full-time
