Property Management (Maintenance) Support Assistant
Property Management (Maintenance) Support Assistant
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Job Description
Job Posting Title
Property Management (Maintenance) Support Assistant
Job Description
Join Our Team at the Omaha Housing Authority!
Are you passionate about making a real difference in the community Do you thrive in a collaborative and supportive environment The Omaha Housing Authority (OHA) is looking for an experienced Senior Accountant to provide expertise and leadership to our Finance Team and help us fulfill our mission of providing safe and affordable housing.
About Us
Founded in 1935 the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2700 public housing units and up to 4300 Housing Choice (Section 8) Vouchers we work diligently to ensure our residents have access to safe sanitary and affordable housing.
Our Core Values
- Teamwork: We work together to achieve our goals.
- Welcoming: We create a supportive and inclusive environment.
- Actively Listen: We focus clarify and communicate next steps.
- Diverse Inclusive & Equitable: We embrace all identities and backgrounds.
- Exceptional: We strive for excellence in all we do.
- Self-Care: We believe in the well-being of our team and ourselves.
- Share Power: We empower each other and our community.
- De-Escalation: We manage conflicts calmly and effectively.
- Team Spirit: We work together to achieve our goals.
Why Work with Us
We offer a comprehensive benefits package that includes:
- 17 paid holidays including your birthday a floating holiday and a self-care day
- 12 days of vacation and 12 days of sick leave per year
- Medical dental and vision benefits start the 1st of the month following date of hire
- Life Insurance Health & Dependent Care FSA Allstate Voluntary Insurance and Pet Insurance
- 401(a) retirement plan with a 5.5% match and 457 compensation plan
Salary Range
$17.53 - $23.67
Job Function:
The Maintenance Support Assistant provides administrative support and customer service related to maintenance and property management. Responsibilities include monitoring and processing maintenance work orders and expenses performing general inspections assisting with cleaning of shops offices and apartments in preparation for rental and submitting appropriate reports.
Essential Functions:
Answer phones direct calls and assist residents at the property location.
Process correspondence reports and other materials for the Maintenance Manager.
Develop and maintain property file/records systems including uploading and maintaining SharePoint files for inspections and certifications.
Assist with work order and purchase order creation closure organization and data entry.
Assist with reviewing budget reports vacancy and month-end reports and work order productivity reports for HUD submissions and Housing Operations Scorecards.
Assist with scheduling and coordinating vendors with the Maintenance Manager.
Assist with tracking equipment stock and ordering new supplies as necessary; assist with creating/approving purchase orders ensuring goods are received and documenting invoices/receipts.
Maintain confidentiality of tenant information files and correspondence in accordance with OHA policies.
Understand and communicate OHA policies and procedures including admissions and continued occupancy policies to applicants residents and visitors.
Prepare necessary information for meetings with maintenance staff and residents.
Schedule meetings for Housing Operations staff with applicants residents or other departments as applicable.
Additional Responsibilities:
Respond to telephone and email inquiries concerning properties as needed.
Assist with special projects as assigned.
Occasionally work evenings and weekends especially during emergencies.
Assist in other areas of Housing Operations as directed.
Perform other duties as required or assigned.
Qualifications:
High school diploma required; Associates Degree in a related field preferred.
12 years of office experience including administrative and customer service experience.
Excellent computer skills required.
Thorough knowledge of business English spelling and punctuation.
Proficiency in Microsoft Word Excel Outlook and PowerPoint.
Ability to understand and follow oral and written instructions.
Valid drivers license with a good driving record; must be insurable under the OHA auto insurance policy.
Ability to establish and maintain effective working relationships with residents co-workers consultants and contractors and to communicate effectively with people from diverse socio-economic backgrounds.
Working Conditions:
Work is performed in an office setting amid normal conditions of dust odors fumes and noises and involves considerable public contact.
Abilities:
Ability to sit stand and walk up to 100% of the time; and reach stoop squat push pull and type up to 25% of the time.
Ability to move objects weighing up to ten (10) pounds up to 33% of the time.
The noise level in the work environment is usually moderate.
Equipment Operation:
Any one position may not use all the tools and equipment listed nor do the listed examples comprise all the tools and equipment that may be used in positions allocated to this classification)
Computer
Telephone
Copier
Calculator
Facsimile Machine
OHA is Committed to Equal Opportunity
Omaha Housing Authority is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristics protected by federal state or local laws. Omaha Housing Authority is actively seeking diverse candidates and affirming of all identities.
If you need a reasonable accommodation to complete the online application or have a question about your application please contact the Human Resource Department at
Employment Type
Full-Time
