Customer Support Assistant
Customer Support Assistant
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Job Description
Job Description:
We are seeking a motivated and detail-oriented Customer Support Assistant to join our dynamic this role you will be the first point of contact for our clients providing timely and professional assistance to ensure a positive experience. You will support our travel operations help resolve client inquiries and contribute to maintaining our high standards of customer satisfaction.
Responsibilities:
Respond promptly and professionally to client inquiries via phone email and chat
Assist clients with travel bookings changes and cancellations
Maintain accurate records of client interactions and transactions
Collaborate with team members to solve issues and improve processes
Provide information about products services and promotions
Support administrative tasks as needed
Qualifications :
Qualifications:
Previous experience in customer service or support roles preferred
Strong communication and interpersonal skills
Detail-oriented with excellent organizational abilities
Ability to manage multiple tasks in a fast-paced environment
Proficiency in MS Office and basic computer applications
Positive attitude and willingness to learn
Additional Information :
Benefits:
Competitive salary of $50000 - $55000 per year
Opportunities for career growth and professional development
Supportive and collaborative work environment
Paid time off and holidays
Full-time permanent position
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
