KYC Operations Associate Analyst - Business
KYC Operations Associate Analyst - Business
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1 Vacancy
Job Description
As a KYC Operations Associate Analyst you will play a critical role in ensuring that Wise adheres to regulatory and compliance requirements. You will be responsible for conducting thorough customer due diligence analysing customer activities and ensuring that our KYC records are kept up to date according to our internal standards. This role is a great opportunity for people who are interested in development in the KYC domain.
Job Responsibilities
- Customer and business onboarding: Conduct initial and ongoing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews. Take risk-based-approach decisions in your reviews ensuring risk mitigation standards are met. Collect analyse and verify customer information according to KYC/AML guidelines and understand potential risks associated with each customer type. Assess customer identity documents online company registries complex business structures ultimate beneficial ownership customer source of wealth documentation adverse media screening and other sources to make your decisions.
- Transaction monitoring and periodic reviews: Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks. Conduct periodic reviews and analyse changes in customers history and account usage.
- Documentation and record keeping: Ensure customer records are accurate and updated as required. Maintain organised and detailed records of customers and decisions made during the KYC process. Ensure compliance with data privacy regulations and internal data security protocols.
- Risk assessment and escalation: Perform and document customer risk assessment based on collected information. Escalate to relevant teams when identifying activities exceeding our internal risk tolerance. Identify potential money laundering and fraudulent activities and file Suspicious Activity Reports as needed ensuring proper documentation and rationale.
- Customer communication: Effective communication with customers by the relevant communication channels that Wise operates with (e.g. phone email and chat).
- KPIs: Perform your tasks and responsibilities within the expected key performance indicators set by the leadership team.
- Other: Tasks that are related to the position and are assigned to you by your lead. Participating in meetings training internal and external events.
Additional Information :
Please note that a cover letter answering the following questions is mandatory for your application:
What are your expectations for this role
How do you make sure that your team has a healthy team culture
How would you handle a conflict arising from cultural and personality differences within the team
Our team receives on average 2000 emails per week but processes 1800 emails weekly. Additionally the team has a backlog of 500 emails that is carried over from week to week. What are your plans to come out of this backlog trend on a short term basis and to avoid it altogether in the long term
Please note that only applications with a cover letter will be reviewed.
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
