Software Engineer - Mobile

Were a passionate and fun-loving mobile team made up of Android iOS and automation engineers with a solid mix of experience and energy. We build and maintain multiple mobile apps and multiple mobile SDKs powering user experiences at scale.

Our portfolio includes:

Apps: Freshdesk Freshchat Freshcaller and Freshsales (all on Android & iOS)

SDKs: Freshchat SDK (for Android iOS React Native and Flutter)

Our impact

Over 200000 active app users

More than 200 million active SDK users

If youre excited about working across high-impact apps and building SDKs that scale globally youll feel right at home with us.

Key Responsibilities

• Understand and interpret requirement documents to comprehend work breakdown.

• Interpret and understand technical design documentation.

• Provide reliable estimates for assigned work items factoring in development unit testing code quality checks and other relevant tasks. Ensure estimates are comprehensive and realistic.

• Adhere strictly to established version control strategies workflows and best practices.

• Develop and implement features by first understanding requirements and ensuring technical readiness all while adhering to design quality and coding standards. 

• Collaborate on peer code reviews to ensure all new code is accurate performant and doesnt introduce regressions or crashes.

• Apply comprehensive mobile application security best practices ensuring secure coding data privacy and compliance with internal guidelines. 

• Use observability tools and analyze system metrics to gain insights that inform technical decisions. 

• Understand and follow established release processes to ensure smooth and efficient deployments. 

• Take full ownership of assigned modules ensuring timely and high-quality delivery.

• Document your code clearly while leveraging technical design documents and diagrams to guide your development. 

• Deliver a positive customer experience by providing timely solutions to L3 issues properly classifying L4/L6 problems and updating documentation to reduce future inquiries. 

• Write clean maintainable and well-tested code addressing performance and security issues and effectively debugging production problems.

• Thoroughly analyze and break down complex problems to create robust systematic and comprehensive solutions. 

• Demonstrate adaptability in dynamic environments by learning from past challenges and iterating to improve solutions.

Qualifications :

• 1 to 3 years of professional experience in Android development.

• Strong proficiency in Kotlin and Java.

• Good understanding of the Android SDK Android Studio and debugging tools.

• Solid grasp of OOP principles design patterns and SOLID principles.

• Experience with local data storage solutions (Room or SQLite) networking (Retrofit OkHttp) memory management and multithreading (Coroutines).

• Familiarity with version control systems like Git.

• Exposure to writing unit and UI tests using JUnit Espresso or similar frameworks.

• Strong problem-solving and analytical skills.

• Good understanding of data structures and algorithms.

• Willingness to learn and adapt in a fast-paced evolving environment.

Desired Skills (but not all required):

• Exposure to Jetpack Compose and Kotlin Flow.

• Exposure to GoLang in Mobile Application Development

• Familiarity with mobile analytics or crash reporting tools (e.g. Firebase Crashlytics).

• Understanding of CI/CD practices for Android (e.g. GitHub Actions).

• Awareness of mobile security best practices.

• Participation in developer communities or contributions to open-source projects.

Additional Information :

At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.

Remote Work :

No

Employment Type :

Full-time