About the Team
We are customer-facing technical leaders who represent the Miro brand by articulating business value and applying thought and practical leadership to drive Miro based solutions wins for our customers.
About the Role
As a Solutions Engineer youre a critical link between the Go-To-Market and the Product/Engineering sides of Miro. Youll be a key partner to the Sales Customer Success and Partnerships teams in shaping how our customers use Miro and how our product evolves with the customers this role youll be supporting our Strategic segment and get to work with our largest customers across a broad range of industries (Companies like Salesforce Dell Walmart Coca-Cola BCG etc).
What youll do
- Act as a technical product advisor to our Strategic enterprise customers to discover and unlock expansion opportunities
- Work in collaboration with Sales to lead discovery to identify technical requirements & pain points
- Architect and demonstrate our product solutions that showcase qualitative and quantitative business value
- Communicate customer needs and product feedback to Miros product management engineering marketing and sales teams
- Serve as product expert with deep understanding of our integrations APIs application security and line of business use cases
- Lead Proof of Concepts where necessary to help customers validate technical requirements
What youll need
- 6 years experience in a technical or customer facing role 3 years in pre-sales solutions engineering or solutions consulting
- Experience with identity providers (Active Directory Azure Okta) and enterprise security solutions (SAML/SSO DLP SIEM)
- Familiarity with REST APIs/Web SDK
- Bachelors degree in Systems Engineering
- Strong background in value selling
- Excellent written and verbal communication skills with an interest in delivering compelling presentations
- Demonstrated proficiency in conveying technical and business knowledge to executives and technical stakeholders
- Strong critical thinking and problem-solving skills
- Desire to continuously improve and seek feedback
- Ability to learn fast and adapt to a constantly evolving product
- Nice to have knowledge or experience working with Miro or other SaaS enterprise collaboration content management tools or agile/scrum methodologies
Whats in it for you
- 401k matching Competitive equity package
- Excellent Medical Dental and Vision health benefits
- Fertility & Family Forming Benefits
- Flexible time off
- Lunch snacks and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Up to $2000 of charitable donation matches each year
The reasonably estimated salary range is specific to San Francisco and may not be applicable to other locations. The range for this role is $192000 to $ compensation and total package components will be based on individual factors such as the candidates skills qualifications and experience.
Required Experience:
Senior IC