Junior UX Researcher
Junior UX Researcher
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1 Vacancy
Job Description
We are seeking a motivated and detail-oriented Junior User Experience (UX) Researcher to join our this role you will spend the majority of your time conducting and supporting user researchplanning executing and analyzing studieswhile also contributing to research operations that ensure our processes run efficiently and insights are readily accessible across the organization. You will collaborate closely with product managers designers engineers and fellow researchers to ensure the customer voice is central to decision-making.
The ideal candidate is a curious and self-motivated early-career researcher with foundational UX research skills strong communication abilities and the adaptability to work in a fast-paced cross-functional environment. Your contributions will directly improve veterinary practice workflows enhance the hospital experience and ensure our products and services meet the evolving needs of users their clients and pets world-wide. This is an excellent opportunity to gain hands-on experience in UX research methodologies while making a meaningful impact on products that matter.
This role will be to based hybrid out of our Westbrook ME office (minimum of 2-days in office)
Our journey is solving veterinary practices most pressing needs by focusing on innovation to drive meaningful improvements in animal health.
A bit more about the role you will:
Support the planning execution and analysis of UX research projects using qualitative and quantitative methodologies (e.g. interviews usability testing surveys).
Recruit and engage participants for studies ensuring alignment with research objectives.
Synthesize research findings into clear actionable insights and present them to stakeholders.
Manage and maintain the UX research repository ensuring insights are tagged organized and accessible to the organization.
Maintain research project checklists templates and scoping documents to guide project execution.
Build and manage participant databases for surveys and interviews including tracking engagement participation quality and interest in future research.
Assist with internal stakeholder feedback collection at the completion of research projects incorporating measures of business impact.
Stay current on industry best practices in UX research methodologies and customer engagement.
So what are we looking for
Bachelors degree in Human-Computer Interaction Psychology Sociology Anthropology Market Research or related fieldor equivalent combination of education and experience.
Foundational knowledge of UX research methodologies (e.g. qualitative discovery usability testing survey design).
Strong organizational skills and attention to detail.
Ability to manage projects independently with guidance.
Effective communication skills with the ability to work across functions.
Eagerness to learn and applying new tools for research data analysis and content creation.
Proficiency in Microsoft Office Suite (SharePoint Excel PowerPoint Word) with familiarity in tools such as Qualtrics SurveyMonkey Figma Salesforce Confluence Jira and research repositories is a plus.
What you can expect from us:
Opportunity for annual cash bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support pet insurance mental health resources volunteer paid days off employee stock program foundation donation matching and much more
If youre looking for a role thatll challenge you offer a variety of work and learning while helping an amazing industry wed love to hear from you!
Why IDEXX
Were proud of the work we do because our work matters. An innovation leader in every industry we serve we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy to ensure safe drinking water for billions and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10000 talented people.
So what does that mean for you We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX you will be supported by competitive compensation incentives and benefits while enjoying purposeful work that drives improvement.
Lets pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women people of color LGBTQ individuals people with disabilities members of ethnic minorities foreign-born residents and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race color creed sex sexual orientation gender identity or expression age religion national origin citizenship status disability ancestry marital status veteran status medical condition or any protected category prohibited by local state or federal laws.
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Required Experience:
Junior IC
Employment Type
Full-Time
