Operations Lead - PT (ALBQ East)
Operations Lead - PT (ALBQ East)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Operations Lead
Our Vision: To become the leading Home Dcor retailer.
Our Mission:Enable everyone to affordably make their house a home.
Job Summary:
The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening closing training and delegation of tasks while always demonstrating a culture of ethical conduct safety and compliance.
Key Roles & Responsibilities:
- The Operations Lead performs all store opening closing and Front-End processes ensuring accurate and timely execution and operational readiness providing troubleshooting team management conditioning and housekeeping while ensuring building assets and team member security.
- The OL coordinates directly with the Operations Managerto maximize staffing effectiveness that supports traffic sales and the customer experience including compliance with Company timekeeping policies meeting labor model standards customer interaction standards and business metrics.
- The OL participates in Task Management by planning/executing the daily/weekly zone workloadand assigning tasks to deliver on store department sales goals guest engagement etc. and ensures all tasks are completed in an efficient and timely manner.
- The Operations Lead supports the store team in the areas of customer satisfaction inventory control/shrink safety loss prevention expense control and customer experience so the store will operate effectively and profitably.
- The OL Drives productivity by training coaching planning monitoring and appraising results.
- The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience.
- The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight and stocks including down stocking and end cap maintenance while maintaining a neat clean organized store.
- All other duties are based on business needs.
- Nights and weekends required
Qualifications & Competencies:
- At least 18 years old.
- High School Diploma/Equivalent.
- Communicates clearly and concisely with excellent verbal written and comprehension skills.
- Ability to work a flexible schedule including nights weekends and some holidays.
- Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
- The ability to work effectively independently and within a team.
- Strong attention to detail e.g. standards processes marketing etc.
- Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member the customer and the company in all situations.
- Creates a sense of urgency; promotes teamwork delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
- Ability to comprehend train develop motivate and lead in a manner of fosters a work environment that is smart & scrappy safe and fun.
- Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
Employment Type
Part-Time
