Pacific Sales Experience Manager
Pacific Sales Experience Manager
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Salary Not Disclosed
1 Vacancy
Job Description
At Best Buy we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse and we are committed to ensuring that our workforce is reflective of the communities we serve.
We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key responsibilities
- Drives a positive customer experience by building relationships and providing solutions to their needs.
- Guides customers through complex solutions and services in store via chat and virtually.
- Incorporates product knowledge to create unique customer solutions and inspires confidence in the purchase.
- Builds and maintains a personalized book of business and builds long-lasting client relationships.
- Practices consistent follow-up within their book of business to understand clients and their future needs.
- Manages customer interaction including pre-call walk-through installation and post-sale follow up.
- Partners with the Store Manager to supervise 10-25 employees and provides coaching training and performance management recommendations.
- 1 year of experience as a leader in business military or related fields
- 1 year of retail or other sales-related experience
- 1 year of experience managing a budget
- Associate or bachelors degree or above in business sales management or related fields
- 1 year of supervisory or management experience
- 1 year of appliance or premium luxury product sales experience
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Required Experience:
Manager
Employment Type
Full Time
