Design Expert, Interior Define

Interior Define part of the Havenly Brands family is reimagining the furniture shopping experienceoffering customizable design-forward pieces defined by how our customers live and what they love. From sofas and sectionals to chairs and ottomans every Interior Define piece can be tailored through 125 fabrics (including performance and pet-friendly options) 20 leg styles and multiple lengths and depthscreating spaces that are definitively theirs.

We are expanding our Interior Define team in Baltimore MD and seeking a sales-driven Design Expert to play a critical role in delivering a high-end personalized customer experience while driving sales growth. If youre passionate about interior design thrive in a fast-paced environment and love exceeding sales goals this opportunity is for you!

What Youll Do:

• Achieve Sales Targets: Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge.
• Client Consultations: Engage clients both in-store and virtually consulting them on furniture selections and design choices tailored to their needs.
• Lead the Sales Process: Own the entire customer journey from initial inquiry to purchase execution ensuring a smooth efficient and personalized experience.
• Drive Sales Growth: Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio.
• Product Expertise: Master the details of our product offerings and design services confidently guiding clients through their purchasing decisions.
• Spatial Planning & Design Mood Board Creation: Work with clients to complete their room design and ensure proper size and fit of all selected furniture pieces. Experience with 2D and 3D design softwares is a plus.
• Follow-Up & Retention: Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business.
• Market Engagement: Act as a brand ambassador to cultivate a strong community presence in Baltimore MD and build local customer relationships.

Who You Are:

• Sales Experience: You have 2-3 years of experience in sales (preferably in furniture or interior design) and are passionate about hitting and exceeding targets.
• Interior Design Experience: You have experience in the Interior Design and/or home furnishings industry. Are able to speak to and create mood boards and floor plans for clients.
• Customer-Centric: You excel in creating memorable and meaningful customer experiences that result in sales conversions.
• Team Player: You thrive in a collaborative environment helping the team meet shared goals while also driving individual sales success.
• Goal-Oriented: Proven track record of meeting or exceeding sales targets with a consultative selling approach.
• Organized & Efficient: You manage multiple clients and projects efficiently ensuring timelines are met and customer expectations are exceeded.
• Tech-Savvy: Proficient with tools like Canva interior design floor planning software and Google Suite and comfortable adapting to new platforms in a tech-driven environment. CRM experience preferred.
• Adaptable: Youre flexible solutions-focused and able to thrive in a fast-paced startup-like setting.
• Passionate About Design: You stay informed on the latest trends in interior design and furniture and have a strong eye for aesthetics.

Why Join Us

• Competitive Compensation: On target earnings of $85-100K per year (60/40 split between base salary and commissions based on performance).
• Benefits: PTO health benefits (medical dental vision) 401K company equity and employee discounts on furniture and design services.
• Growth Opportunities: Be part of a fast-growing company that values your professional development and offers opportunities for advancement.

Additional Details:

• This is a full-time position based in our Baltimore Studio including standard retail hours and weekend availability.
• The role includes standing bending and maneuvering in the studio to assist clients and arrange product displays.
• Ability to lift up to 50 lbs. and handle furniture items as needed.

At Havenly were committed to diversity and inclusion. We encourage all qualified candidates to apply even if you dont meet every requirement. If youre driven eager to learn and passionate about sales and design we want to hear from you.