Human Resources Generalist
Human Resources Generalist
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Job Description
If you are a current employee who is interested in applying to this position please navigate to the internal Careers site to apply.
About MarketStar:
In everything we do we believe in creating growth for our clients our employees and our community. For the past 35 years we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand sales customer success and revenue operations solutions. We are passionate about cultivating career advancements for our people and support them through mentorship leadership and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values embraced by our 3000 employees worldwide. From our headquarters in Utah USA to our global offices in India Ireland Bulgaria Mexico the Philippines and Australia we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and cant wait to discuss how we can help you find growth!
About the Human Resources Generalist:
MarketStar is looking for a Human Resources Generalist to join our People Success team to based in Ogden this position you will serve as a frontline advisor and HR administrator partnering closely with employees and managers to align HR processes and solutions with evolving business needs. You will ensure that HR processes are executed accurately and in compliance with company policies and employment laws while also serving as a trusted resource for employee questions and needs. With a strong focus on service and collaboration the HR Generalist will help create a consistent positive employee experience and support the day-to-day operations of the broader HR team.
Location: Ogden UT Hybrid
What Will You Do
Serve as a first point of contact for employee questions related to policies benefits leaves and general HR inquiries.
Administer and coordinate day-to-day HR operations including onboarding offboarding and employee life cycle changes.
Support employee relations by advising managers and employees on conflict resolution performance improvement and disciplinary actions.
Maintain and update employee records in HRIS systems ensuring accuracy and compliance with internal processes and regulatory standards.
Partner with managers on headcount tracking job requisition approvals and internal mobility.
Prepare and analyze HR reports dashboards and metrics to support data-driven decision-making.
Administer and track leave of absences ensuring accurate documentation timely communication and compliance with applicable laws and company policies.
Assist with compliance audits recordkeeping and employment law updates across relevant jurisdictions.
Contribute to company culture initiatives and employee engagement programs.
Participate in continuous improvement projects to streamline HR workflows and enhance employee experience.
Other duties as assigned.
What You Need to Succeed
2 years of progressive HR experience; experience supporting HR functions in industries such as BPO contact centers or sales teams is preferred.
Bachelors degree in Human Resources or related field highly preferred.
Strong interpersonal and communication skills with the ability to build trust across diverse teams.
Strong understanding of HR principles and best practices with a working knowledge of employment laws and regulations (e.g. FMLA FLSA ADA EEO wage and hour health and safety).
Excellent judgment planning time management communication decision making presentation organization and interpersonal skills.
Experience using HRIS platforms; Workday experience preferred.
Demonstrated ability to handle sensitive and confidential information with discretion.
Analytical mindset with proficiency in Excel or other tools for reporting and data analysis.
Ability to manage projects and initiatives from inception to completion.
Strong service mindset with a consultative approach to supporting employees and leaders.
Proven ability to manage multiple tasks and deadlines in a fast-paced environment.
HR certification (e.g. SHRM-CP PHR) is a plus but not required.
What We Offer:
In our commitment to our We Care value we believe in providing employees with valuable mental and physical well-being benefits including:
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match hardship loan program access to financial wellness advisor
Comprehensive healthcare coverage including medical dental and vision
The salary range for this position is between $55000.00 and $60000.00 annually. There are several factors to consider including but not limited to the roles responsibilities experience location education/training internal equity and key skills. Your recruiter will provide more detailed information during the interview process.
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal state and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process please contact us at for assistance.
Employment Type
Full-Time
